Seriously, the Comfort Hotel/Choice Group CEO should visit this facility to see how they perform excellently. Not only they keep the hotel spotless, the quality and variety of "free" breakfast is one of the best I found so far. It was simply AMAZING! Not only that, the location was next to the central station, the size of the room was decent ("large" in Japanese standard), small refrigerator in the room and Washlet toilet were very good. We also took advantage of (coin) laundry during our stay. On top of that, quiet room and firm bed gave us a very nice sleep. Overall, again, it was nothing short of an amazing stay. Thank you very much for all staffs to make this happened.

Nothing. Yes, it was nothing.

Staff were very lovely and obliging. It was cold outside and snowing. They had central heating in all rooms. I requested for an electric fan and they placed them in our rooms to ensure our stay was comfortable. I had a room to myself and they placed 2 pillows there to ensure that I enjoyed my sleep. The view from my room to the other side of the city was awesome. They let me have a high floor as I have requested. The breakfast was fantastic. My fave, fresh Apple Cinnamon juice. They offer guests unlimited free coffee/tea and refreshing lemon-infused water. What's coolest is that the breakfast dining area is cleaned spotless for guests to use it as a Library Cafe from 10am onwards. The view overlooks the street below. Look out for their breakfast dessert of Apples. They are sweet and awesome.

Nothing at all

The hotel is in an excellent location. The breakfast was very goo

The room is very small, it was difficult for two people trying to move around. The bed was a little narrow for us. The WiFi wasn't great, I had trouble streaming and it dropped out a few times.

The staff was very accomadatable. They helped us with what we needed. They were kind and worked hard to communicate with the language barrier.

The bed so hard. And the pillows were all but flat bricks. We were able to get some fluffier pillows and the other two nights were better. The breakfast was okay.

Bed was comfy and the included breakfast consited of a large range of dishes to choose from.

Room became too warm without air-con., but setting the correct temperature proved quite a challenge.

Breakfast was superb in every way. Great job! Location was perfect, close and convenient to marquee locations.

Loose carpet inside elevator was difficult to maneuver luggage, plus it could be a tripping hazard.

Breakfast was excellent and well-furnished. We enjoyed it. The bed was small for two but comfortable. The staff was very kind. The location is very near the station.

The room was nice but too small... I know it's Japan, but it is Akita, not Tokyo or Osaka. Also, the rooms were noisy because of people who spoke in the corridor.

Very clean bed, bath room and bed are comfortable for sleep. Staff very friendly. Bfast is prety yummy, however it was not being refill, so if you are not coming early for bfast, you get leftover or nothing

It is a very comfortable hotel. Very good breakfast and kind staff. The rooms are not very large as is common in Japan, however they are clean and comfortable.

Nothing. It is a good hotel.

The rooms were clean and comfortable, and the hotel is conveniently located nearby to Akita station and Senshu park.

We only stayed one night, arriving late and leaving early, so there's not much to say one way or another.