The view! The terrace. And the staff. Location is very good(but not my favorite, but, The View!). 24hrs checkin and luggage storage. Note the coffeshop "Pasticceria Marchini Time" on Campo San Luca, its in front of large H&M shop; also Despar supermarkets - small one is in 3min on Grand Channel it have no visible sign look inside door arks for note it; and Farini pizzeria (specifically one between Rialto and Maria dei Miracole, its like 7min from the hotel) provide you very good pizza at half price

Sleeping quality was so-so (but not the worst I met in Venice). First night there were neighbours who didt't care to low voices or carefully close the door - second night it was delicate but noticeble knocks from technical rooms on other side. Again, nothing too bad. Agreed with other, it worth to mark uneven areas under carped somehow, too easy too fall. Disagreed that stairways are superbad, they are normal steps not nartow and rails available. Those strange people who come into Venice unprepared for 1-2 nights once in lifetime, then carrying huge bags themself not hire handlers not use lockers or storage service, not use luggage delivery service or shared water taxi - should blame their brains and not hotels

The location is absolutely incredible. The room itself is small, in an old, typically venetian building, but clean and comfortable. The staff was very pleasant.

I was not a fan of having to leave your key and ask again for it at reception when coming and going from the room, especially since we sometimes arrived at unusual hours and had to ring the reception bell and wait for the receptionist to come help us.

This hotel is located handy to St Mark's Square with plenty of shops and restaurants nearby. The hotel breakfast was very good, with good service provided. Our 4th room was quite adequate for a short stay, the only downside being that there is no lift. The hotel is not far from the Grand Canal so access is reasonable for Venice.

The only downside is the lack of a lift - reception is on the first floor (with the restaurant) and our room was on the 4th floor. This meant that we had to carry our luggage all the way up.

Good location between the rialto bridge and sant marco square. Staff were friendly and the room was cleaned and tidied every day. Enjoyed being able to lean out the window to see the canal.

Nothing to really moan about but a few areas of wear and tear in the room. Breakfast was very basic but did the job.

The friendly and helpful staff! Clean, cosy and comfortable room.

The room was on a higher floor and had to climb few flights of stairs.

Location and staff was good.

Location and staff.

Location was fantastic. The hotel was very nice and just behind Piazza San Marco, we could easily reach every major location of the city. Stuff was nice and available. The view of the canal was nice (even if really narrow and enjoyable only if you would stay with your head out of the window). We didn't try breakfast but we can say it's at a fair price.

The bed was kind of cheap, television was hanging on a side and there is a permanent noise coming from the canal beneath the hotel (something like an engine/filter working all the time) which is unnoticeable as long as you stay with the window closed. And at last we would have liked to be at least asked if we needed help with our baggages (they didn't offer this service).

Immaculately clean & room was well equipped with the essential toiletries and extras (sewing kit; razor; toothbrush & toothpaste) Staff gave a warm welcome on arrival and were so friendly and helpful throughout the stay - they couldn’t do enough for us. They also offered some great recommendations & places to eat. We were provided with clear directions on how to find the hotel ahead of our stay - which were easy to follow/find even when arriving late at night. Tea & coffee facilities provided in the room. The bed was very comfortable. Excellent location - a 3 min walk to the Rialto bridge and grand canal, and in the opposite direction, a 5 min walk to St Marks Square. Overall a wonderful short stay and great base for us. Would highly recommend.

No negatives!

The hotel is really nice, our room had a view of the canal which we loved. The location was perfect since it was 3 minutes walking from rialto bridge and the vaporeto stops, and 5 minutes from San Marco. You can find around many restaurants and whatever you want. The stuff was very polite and helpful. The room size was perfect, and it was 100% clean, plus the cleaning service of the hotel was the best, since we had the room clean every day, and provided with fresh towels, shoaps and whatever was needed. We should definately stay there if we visit Venice again/

The hotel was perfect, the only con was that there was no elevator (which is really common in Venice due to the age of the city).

This hotel was absolutely stunning. We had a gorgeous view from our window of the canal. A very comfortable bed and lovely spacious for Italy bathroom. The location was brilliant when arriving on the ferry and it was so close to all the main attractions such as the square and bridge. Restaurants were right on the doorstep. It was quite and staff were extremely helpful and went out of their way to make your stay comfortable and enjoyable. You could also leave your bags after you checked out to explore Venice further at no extra charge. Would highly recommend staying here if visiting Venice.