Our 3-bed pent house overlooked the pool and palmy garden area. The upstairs bedrooms had a fantastic view of the city spread over Kampala’s many hills. We loved everything. Facilities, ambience, food, service. Safe. Great location. Spotlessly clean. Friendly and helpful staff. Mohammad the Ugandan waiter at the restaurant was super attentive to us. Thank you to Muhammad. We had massages and nails done by the Eric and his friendly staff at the salon. Thanks Sammy, Liz and Robin.

1. Our truly stunning pent house was located above the kitchen so kitchen (garlic especially) smells seeped into the apartment throughout the day. Leaving the front door open meant gusts of wind would push the smell through the door into the suit. 2. The music played at the restaurant/pool area is good. However please turn it down just a little so guests can have quiet conversations, especially in the mornings, without having to raise their voices above the music.

Location, friendly staff

Old cupboards in the bedrooms and bathrooms. Cockroaches and all geckos creeping around. I have a toddler and an infant always playing on the floor so was not great. Breakfast buffet was not great. You could hardly get local food. There were more Indian food than local. I got bored for the 5 days. I skipped most breakfast and had to order food most times from local restaurants with my partner.

The pool The outdoor tables Coffee bar Gym

Room with view over construction work Would like more variation in food menus, specially vegetarian Too sharp light inside restaurant Some nights with mosquito candles in restaurant and some without, would be good every day

The location is pretty great, it has one of the biggest and best gyms, and the rooms are spacious and comfy beds. The staff overall is pretty good and always helpful Its my second time here and it was pretty good

The reception staff when i checked in at 5:00am and even though i had paid for the night informed me that the room i booked was not available, that was not a fun conversation, although at the end he did agree to upgrade me for two nights but no one wants to have this conversation at 5am after a 10 hour flight.

affordable rates for good quality, security, excellent service, and hello beautiful swimming pool for sure! Special thanks to front office manager Mr Rohit Kaserwal! He was especially accommodating, kind, and understanding. Great customer service!

A few more smaller lights in the room would’ve been nice. There is a reading light by the bed, but other than that only either very bright lights or nothing for illumination. Also bedroom TV did not have a remote.

The Penthouse was exactly as per the photos, it was very clean and well maintained. It was a very comfortable stay for all the guests. The restaurant area and all the facilities the hotel provided were brilliant! The staff were very professional and friendly.

Nothing - the property was brilliant!

Amazing location and food. Super clean and cozy

If you are a big family and getting a suite, send a reminder a day before your stay on the bed setting you want, otherwise someone will sleep on the coach!

Everything under one roof, literally. Awesome location. Awesome food.

Rooms are dated, but high quality. They are renovating and building more rooms however.

Good stuff, center location, clean rooms.

Hot water morning time and night comes late, even sometimes not fully hot. Twin bed was small.. sauna and steam area, can have more attention, the sofa is old. Need to be maintained.

The rooms are very spacious and include a kitchen and living room area as well as a very generous balcony. Our balcony was well equipped with a table and sun chairs and overlooked the pool and garden area. The facilities of the hotel are great as well. The pool is big and offers plenty of sunbeds to sit. There are different restaurants in the hotel that are open from early til late so you don't have to worry about food at anytime. Staff was friendly and helpful throughout.

The room service could have been a little bit faster.