We were there for a family members funeral and needed to check in early, they did allow us to check in early. It was close to everything and still was a quiet place to stay. While we wanted adjoining rooms that could not be accommadated we were only 2 doors away from each other. Staff was always friendly and helpful.

I took granddaughter (she is 5 years old) to the pool, however, it is in a secluded area of the hotel. At first I did not mind until a man came in stared at my granddaughter and I, we were the only 2 in the area. Went to our chair and was looking at my phone, then he slowly left still stareing at us. I got the two of us out of there again. If something had happen no one would have known. This was a let down as I had promised to go more and did not feel safe enough to go. The other issue is that there were some people staying that were smoking so much marjuania that the hallways smelt of it.

the breakfast , it was the best , enough food and they tried to keep it clean , the staff was always friendly .. The hotel location is also excellent .

We did not like it , the rooms on different floors but we understand the only detail was to see the dirty chairs of the loby and too much dust between the beds and the bedside table , they are details but they can improve it also had cobwebs

Suites/studios are large rooms with a desk / divider separating the sleeping area from the sofa. There is also a sizable kitchenette and bathroom facilities. Lansing West is next to Horrocks, a very large, unusual, food and grocery facility with a nice beer garden, etc. It is worth a visit.

The breakfast was different every day and it was awesome. One day it’s was cheese omelettes and smoked sausages, the next day was scrambled eggs, bacon and traditional sausages. The also had TWO sizes of Belgium waffles, perfect for Mom and Kids! The coffee bar in the lobby was amazing, it also offered 12 types of different tea, and was available 24hrs. My son loved the infused fruit water which was also available 24hrs a day and free! So awesome! The hot tub was PHENOMENAL. SUPER WARM, and the pool was just perfect, great temperature and super clean! The pillows are also great. I don’t know if we were supposed to have 6 on each bed, but there was a total of 12 pillows on our room and I couldn’t have been happier!! Also- the fact that you can literally WALK to Horrocks and get gourmet foods and pizzas and hit up the food trucks and get flowers and bath bombs (and I’m a bigger girl, and your bathtubs were BIG!) and wine and walk back across the parking lot, is just great! And the tangy crab is the he hands down best restaurant and again- you can WALK there!!

There was only one thing that bothered me- there was a bandaid in the corner of the pool room by the towels (dry area) and two times I watched employees ignore it, but clean all around the area. A simple rubber glove or even a tissue should have been used and one of the two should have picked it up. Sure- I could have picked it up myself, but I am not an employee and was enjoying celebrating my six year old sons spring break with him and my husband.

The hotel was kept very clean and the location was perfectly close to everything that we needed.

I believe that the jacuzzi needs to be drained and cleaned. There was hair and black things floating around when the jets were turned on.

Friendly staff and good location. Starbucks and Horrocks very close

Bathroom door didn't have stopper so it slammed against wall. It woke my husband up in middle of the night. Breakfast buffer didn't have bacon on the weekend.

Clean, staff was friendly

People were smoking weed at the entrance and the whole lobby smelled like it. My son has asthma and allergies and so do I, so that part wasn’t enjoyable. Luckily that was the only place we noticed it.

Employees were very friendly, Breakfast was very good - eggs, Sausage , potatoes, waffles, oatmeal, etc. Needed something - they took care of it. Thanks for a great stay

No complaints

Bed was very comfortable and front desk staff was friendly and accommodating.

The only issue was 2 children running up and down the hallway outside my door at night. But I told them to stop and they did so that was good.

i got charge for these room again at a higher rate because the person sitting behind the desk said i had no reservations and i had two kids with me that i needed to get rooms for and it was late at night when we arrived. So no im not happy about that at all.