The hotel was nice and the front desk lady name Jadea was extremely helpful, very kind, and very welcoming. The facility was nice and clean and in a great location with easy access to restaurants and shopping. The only issues I had was the overnight front desk man that wears the mask was not very helpful and a bit rude, like stand offish. My other issue was the cleaning staff knocking and knocking on my door 3 hours before check out and then when I did not answer they just opened the door. They should wait closer to check out time or check with the front to make sure the guess is gone before they just walk in. Also this is one of the few hotels I stayed in that does not offer complimentary water throughout the day, that was a surprise especially since the other hotels in that location offer it. Overall the hotel was nice

Location.

Had a problem that took a month to resolve. I had already paid through Booking. Com and upon arrival, I was charged again. I did tell the receptionist that I had paid when I checked in so the answer to me was that one of the payments will cancel automatically in the system. It didn’t. We would talk to the manager and receptionist weekly to get it fixed. We as in Booking . Com and I.

Breakfast was very good, not excellent, but very good. Location worked well for us. Room was large and clean and felt safe. Only 3 floors meant no long elevator waits. Staff were very nice. I would absolutely stay here again.

Maybe slightly more expensive than I'd have preferred. Some of the breakfast options weren't totally to my choice, but a good selection.

It had good seating. We don’t just enjoy sitting on the bed everytime we’re staying somewhere, especially with kids makes it nice having a table and chairs. Location was good easy to get to!

the tv in the room didn’t work and some of the outlets didn’t either. The woman who checked me in was not as friendly as the woman when we checked out, she didn’t talk and tell me my total price I asked the amount I thought it was close to, as I could not remember, and she just said yea.

Breakfast was good bacon was just right fruit was fresh eggs could have been better

Maybe and ice machine on the floors even tho the fridge makes it but its a little slow

The room was awesome! Very comfortable and welcoming

The pool was not open over a holiday weekend. The temperature was close to 100. Bad timing

Breakfast was decent and it was hot and ready when anticipated. I did not have to wait for any items to be prepared.

There wasn't anything that I didn't like.

Everything was amazing. This is the best hotel we have stayed at. The staff were exceptional, polite, and went above and beyond for us.

Breakfast was ok. Options were decent

It was very crowded during the busy weekend. Staff did their best restocking.

The stay was great and the location very clean. They had a lot of options for breakfast. I recommend this location.