cleanliness and low security presence I also liked the hospitability of several of the front desk staff There were very good options for the breakfast menu with plenty of space for us to eat socially distant the pool was heated and stayed open until midnight (other hotels close much sooner). Allowed for grown up time with no little ones splashing

The first morning 2 men were in my room at 7a. They spoke little to no English and ignored the do not disturb (dnd) sign. Even more alarming was the front desk staff stated they didnt know who the people were. No one followed up with me about this so I could make a report. I had no other issues with the dnd sign being ignored. The cleaning staff was a little aggressive with trying to get you to leave the room before 11a.

I loved whatever smell they had in the lobby! The beautiful young lady with the braids was remarkable. I don't remember her name but my phone was at 2% and it was almost 10pm I didn't have my charger. This sweet young woman offered her personal charger out of her bag for me to use. For her to take the time to just be kind vs saying no we don't sell charges. The rooms were very clean! Breakfast was delicious.

The elevator was scary, it would hesitate and jerk like it dropped a little and so did my soul.... We took the stairs for everything. The pillows were flat and the bed was EXTREMELY squeaky. Like a fly could have made it squeak lol out of the 3 nights I got maybe 8 hours of sleep all together with an extremely stiff back. Should probably invest in a memory foam topper at least. I could have handled the squeak if the bed would have been comfortable. The water pressure wasn't great, changed the settings to try and get the soap rinsed out of my hair but I ended up having to use the sink. The toilet when you flushed legitimately yelled at you. A very loud screech always happened. 2am would about give you a heart attack. We were in room 217.

The girl at check in was very sweet and answered our questions regarding the pool. Turns out it was open even though the Booking.com app had given us an alert that it was closed and also that we may encounter some construction noise during our stay. Neither were true.

Breakfast could have been better. Most people staying there are heading to park and will be doing some walking/hiking. More protein options would be nice to see. Maybe some fresh fruit, fruit juice. There was a waffle bar option which is nice for children though. Also, wish I had been offered a discount for the park, not sure if they do offer but I forgot to ask.

The hotel staff was extremely professional and polite. My check-in was smooth and my check out. I would definitely recommend this location to friends and family for a comfortable stay.

There were multiple hairs in the shower left from previous guest. I believe the shower could’ve been clean much better other than that. Everything else in the room was extremely clean and the room was comfortable. I asked for a late check out and was granted the late check out but housecleaning knocked on the door twice prior to the checkout which disturbed my morning.

The young lady that checked us in was friendly and very attentive to our needs. the property was very well kept and the room was extremely clean and exceeded our expectations. the breakfast also was perfect. we will definitely keep this one in our favorites. not only was the facility very clean and always smelled fresh but our room was immaculate.

there wasn't anything not to like about this facility. the room was a little pricey but other than that i was so much better than our original location that we had booked. there were no surprises here at least not bad ones.

The front desk staff were very welcoming and friendly. Nice variety in the breakfast buffet. Rooms were nicely furnished. It would’ve been an extra bonus to have freezer space inside the mini fridge. Although the soda vending machine was not working, the ice machine was. All in all, a great stay for the price and location.

No freezer in mini fridge and Coke machine was out of order on our floor.

everything was clean, staff was great, breakfast was great as well.

I do recommend having grits with breakfast as well something you guys didn't have. I have a nephew he's a baby but he likes grits he couldn't enjoy breakfast with us because there was nothing for him to eat and also I've been twice to this hotel. I strongly recommend not having teenagers walk around by themselves with profanity coming out of their mouths.

I checked in with my husband and 2 children; ages 8 and 11. The hotel was really clean and the staff was really nice. The indoor pool opens early and closes late, which doesn't happen at other hotels, but gave us time to utilize the pool. I did not eat breakfast, so I am not sure how that was, but everything was nice. The staff members were very kind, friendly and accommodating.

Everything was nice. I can't say that there was anything that I did not like about my stay.

Loved the floors, no carpet, & no curtains, very sanitary! Easy check in & out. Nice place!

The beds were small for queen size & very firm but some folks like that lol! Normal hotel breakfast, could've been better.

I truly appreciated the cleanliness of the room. The beds were comfortable. The only draw back would be the need for more seating besides sitting on the bed. And the wall are thin, but it was no problem with resting without interruption. The cleaning staff was very nice and helpful.

The elevator is a little bumpy when it starts but everything was great! No reasons to complain. From check in to check out, everything was great!