Room looked like it has some touch ups. Water dispensers rather than water bottles provided - great step towards being environmentally friendly.

I think hotel should also remind guests to be conscious of how loud they are inside their rooms. We woke up to guests shouting at each other at 12.30am. Then woken up again with their alarms going off from 5am till 6am. We also heard the guest play with their basketball from 7am. Hotel should ask guests to be more considerate and set boundaries.

The bedroom is ok and always clean. The beddings are always new and smells good. The facilities in our bedroom is excellent.

We are two in our bedroom and we usually have one body towel each. We need two body towels each to wipe our body and to wrap our hair when when after taking a bath. The drainage in our shower room is clogged so with the lavatory. Our room number of our first stay was ok. When we checked in the second time that is when the shower room and lavatory was clogged. I requested that I don't like teenagers to be our neighbors, because they are noisy.in our second stay ,our neighbors were teenagers and they make a lot of noise outside our bedroom. We need more outlets. There were few cockroaches and few insects in the cabinet and toilet.

So much to like about this hotel! Breakfast/food: it wasn't extensive, however, what's on offer was super tasty. We stuffed our faces with Indonesian food & fresh fruit every morning (it hit the spot). We ordered room service & used the restaurant a couple of times - the duck was lovely. Room: it was very comfortable (size, bed size, number of sockets, table space to put your belongings). The only part I had an issue with is cleanliness. On our first day, we noticed the shower had not been cleaned properly (the previous guest's dirty still remained). I think the cleaning staff need to be more vigilant in checking all areas of the room for dirt and clean more thoroughly between guest stays. Location: A few things to mention on this, as the location of the hotel is away from the main tourist area. At first, we were in shock but then started realizing how perfect the location was for us. 1. We were surrounded by Indonesians who are so polite, happy & pleasant. 2. We rented a motorbike from the hotel which was convenient & easy to book. There's a petrol pump opposite the hotel - ideal before heading off on our adventures. There's parking in front of the hotel (had peace of mind knowing the bike is kept on the hotel's premises overnight). 3. Over the weekend there's a chicken sate stall opposite the hotel - great cheap eat 4. Fresh food market and a mini-mart 1min away which had a cash machine (ATM) inside. 5. Location of the hotel allowed us to get to the main roads easily and quickly to reach Ubud or other tourist destinations. 6. As the area isn't that touristy, the prices for food, restaurants & shopping are reasonable. Customer service: The staff is so polite, attentive, proactive & pleasant.

The hotel and its room are in need of some serious refurbishment. It looks aged and tired. The bathrooms need to be retiled, updated and mastic applied more neatly to give a more professional finish.

I'm a frequent traveller to Denpasar area. Will always choose Haris as it is near to my intended places of interest. The staffs are very friendly. Rooms are sufficiently comfortable

Shower gels and shampoo bottles are hard to squeeze. Hand wash is using the bar soap. Would be better if it was a liquid hand soap. Motor parking is far behind at Pop Hotel. Used to be able to park in front but Cannot park in front anymore.

We loved the hospitality, the buffet breakfast, the pool, the cleaning service and the room is a good size for us and the comfort of the bed and pillows was spot one, overall a great hotel to stay in.

There wasn't anything we didn't like about this hotel.

The staff, bedroom,lobby, breakfast

One towel for each of us. We two in the room and there is one towel for each of us. We stayed 3328 3rd floor and the shower room was clogged and the whole toilet was flooded. We didn't have time to tell the receptionist, because we were too exhausted. The lavatory was clogged too.

The breakfast was quite good. I also liked the assistance from staff, they were very friendly and kind to us. Room service was also nice.

The location is not of much convenience. Because of the heavy traffic jam in the city overall, it was very hard to get to the places on a taxi cab (though if you are going to drive a bike, you might be getting quicker to the place)

Amazing customer service, we checked in at midnight and we’re still assisted as if it were 3pm. The room was nice and comfy, and the breakfast was yummy.

The bathroom in the room was a bit old, the drain in the sink was very rusted and water would drain very slowly, and the shower drain had an unpleasant smell. BUT for the price this was no big deal, everything was cleaned well and everything else was great.

24 hr check in, as my flight was delayed and I arrived at 2am. Very comfortable bed, lovely breakfast and fantastic friendly, helpful staff.

The bathroom smelt a bit funny

Room was spacious and clean, bed was comfy

Kettle didn't work, shower head was covered in limescale and spraying in random directions, tap on the sink leaked out the sides. But, overall we really enjoyed the stay. Would come again.