The hotel is great and the rooms are large and confortable. The hotel has a parking lot if you arrive by car. The restaurant is good and the breakfast is also good. I have travelled with my family and the room was very good and cosy for 4 people.

The location of the hotel is not very good. Lucca is a small city, but the hotel is located very far from the historical center. It is necessary to go by car or by bus to visit the main tourist attractions.

Spacious rooms, breakfast, staff, cleanliness. The property is dated but very well maintained. The staff very helpful and friendly. Free parking faculty. Perfect hotel to base in northern Tuscany for traveling in groups or family.

The only drawback - which has nothing to do with quality of the property, is it’s located a bit out of Lucca. But we were exploring Tuscany and this served as perfect base for us.

One of the best hotel rooms we've ever had. Very spacious ( and it was only 'standard' double), wood floors (not carpet), duvet (not sheets), bench to lay out two overnight bags (not only one which is normal), kettle in the room, enormous bed, all immaculately clean. Superb breakfast for 10 Euros . Easy parking on the spot.

The hotel is some way from the town, you have to go by car to dine in Lucca. But the hotel restaurant is quite acceptable.

Staff were extremely helpful, friendly & spoke excellent English. The facilities were perfectly clean, room was comfortable. Plenty of available parking off street.

Nothing

Rooms are big, comfortable and clean. We also had a balcony in one of the rooms. There is a gym available for guests. Breakfasts are very good. Big parking is located near the object. Old city centre is located 20-30 minutes of walk from the hotel.

Coffee was good, but not as good as you can expect (and typically experience) in Italy.

On entrance the reception the staff were very welcoming. The hotel and facilities are great. The breakfast and evening menu the food is to a exceptional standard. The room and bedding cleanliness are exceptional. Would recommend to anyone to stay

Cannot complain hotel and facilities were great

The breakfast and especially the coffee was excellent. The hotel bar and all common areas were well kept and comfortable. I did not have dinner at the restaraunt so I cannot speak to that

if I had to pick one thing it would be the view from the room

Excellent reception by well English speaking staff willing to assist in any way possible. Large and very clean room. Outstanding brrakfast.

Bar requires additional help. One person to deal with the customer, prepare orders, prepare snacks, deliver order to tables and deal with payment is too much. It caused excessive delays to service.

This is a nice hotel, with dedicated staff, nice rooms, good breakfast and not bad location. I was happy with room comfort, bed comfort, bathroom equipment, breakfast quality and helpful staff. Would stay again.

First day cleaning was perfect. But last day I was playing with my son on the floor and I thought that it was not vacuumed at all. Busy road is nearby - but it's not a big problem with closed window. Small details in the bathroom need attendance. I also think it is a bit too expensive for it's value.

Awesome staff, location, parking, quiteness, family and pet friendly,, AC, large bath (bath tub and shower) and room size.

Although the breakfast was quality good it was poor in selection but for 10€ could not expect much.... and....at one point there were ants in the room (no idea from where) Wish the shower had an opaque door not transparent