Lovely clean room. Nice stay on the Camino

Nothing

The breakfast was excellent and the location was unbelievably picturesque, not to mention conveniently close to everything a person visiting could need. I nedded to shelter myself from the rain on my last day in Viana do Castelo and, even though I had checked out, the staff not only let me leave my luggage there in my attempt to walk about the city, but also let me stay a while until the weather got better. The weather didn't improve but I was welcome in the hotel, regardless!

We needed to leave before the formal breakfast started at 8, so we were VERY appreciative that we were allowed to enjoy the food set out (pastries/yogurt/meat/cheese, coffee & juice) around 7:15. The gentleman who opened up the breakfast area was kind & helpful. Our room was exceptionally comfortable and ALL of the staff were just lovely. They had everything you'd expect in a nice hotel, but it was much more charming. Additionally, the rooftop view was spectacular. I might add that we were walking the Camino & this was a "treat" stop for us. Despite being sweaty and tired when we arrived & probably looking a bit scruffy compared to most of their guests, everyone was SO nice to us!

We actually liked everything, but wished we realized they had an elevator before walking up three flights of stairs!!

The staff was very friendly and the hotel was perfectly located in the center of Viana do Castelo. The room was spacious, clean and very comfortable.

I travelled with a friend, and it looks like the hotel has some rooms where there's no door to the bathroom. If I was alone it would have been fine, but being with a friend it would have been nice to know in advance and being given the opportunity to choose another room. Breakfast was ok - a bit basic, but had the essentials.

Welcome from man on reception, with details of history of the building. Great guide to the town. Pleasant modern room, fully equipped.

Shower didn't drain properly (was assured it will get fixed). No chair or table on balcony.

Nice room , clean and well presented. Welcoming receptionist who was very helpful with recommendations for dinner.

Despite the positives on arrival, there’s no soundproofing between rooms. This is awful. I could hear coughing, conversations etc from the room next door. Breakfast was very disappointing. Lots of pre packaged items , and the fruit, cheese etc was very tired and had obviously been recycled several days. Cooked breakfast not available until later which is no good for those walking the Camino who set out early .

Good location in Viana and useful to have low cost secure parking next door. Loved fact they had nice e bikes to hire by the hour, enjoyed a ride up the coast. Fascinating old building. Lovely staff… Philippa was so kind and helpful to us, even making an evening meal reservation for us. The flag theme was nice design. Rooftop pool with view welcome on hot days.

Air con was dodgy for one night, related to timings set but a technician was called and worked better 2nd night though not convinced issue been sorted. Promo video shows many deckchairs by pool but only 2 and a few plastic seats. Breakfast had lots of choice but not such nice tasty quality as our other stops and pinch points in layout.

Room and staff were very good. Rooms need coat hooks or a few more hangers.

Breakfast was wide variety, but not great quality.

This hotel is great, in one word. The staff is very friendly and helpful. The hotel has two faces, old Historic part and the other side where the rooms are the new modern part. Everything is clean, good wifi and Breakfast is complete. And on top, it is in the middle of beautiful center Viana do Castelo

Nothing to complain

we really liked the building's combination of old-historic and new-modern. All the staff were very nice and accommodating. The massages were wonderful! The beds very comfortable.

disliked is exagerated: it was just a pity that the breakfast was exactly the same for each of the 5 days, e.g. instead of sliced grocery cheese something regional would have been great - this just as a suggestion. And a hint for all that care for sustainability: if you don't want your sheets being changed every day, ask for it at tthe reception upon arrival 🤗