Whole resort is perfectly kept and it's bueatiful there. Staff members are very polite and helpful. You will surely meet some big lizards out there, but don't worry, they are scared of you much more than you could be. There is great restaurant "Gem" so you don't need to go anywhere else and that's what I suggest you.

There are two things I didn't like: 1. Sand flies - you should be aware of them especially on mornings and evenings. They will literally eat you alive if you don't care. I wish somebody told us about them 1st day, so staff members, please keep it in mind as many people don't even know about sand flies. 2. The location is not perfect until you want to spend entire time there (which is not a bad idea). It's about 45 minutes to the city and more than 50% of the road is full of holes, so you can't drive fast. You can also use taxi or hotel taxi for 50$/San Pedro Town.

Gian had us all set for tours and everything we needed to enjoy our stay. Scuba, snorkeling and island adventures. Samuel took a coconut from us and brought it back all cut up and ready to drink the milk and eat the coconut. The restaurant (GEM) was excellent. Everything we tried, breakfast, lunch, and dinner were all excellent. he security staff talked to everyone and had a good command of everything happening on site. Everything was as it was supposed to be. There were no worries. Just enjoy your time.

Around 5:30 pm/dusk. The bugs come out in force. You need jungle strength OFF in order to beat the bugs. The Sargassm/seaweed was at its peak in the ocean. It makes swimming from the beach impossible.

The property was clean and well maintained. The staff was very friendly. The pools were lovely but a bit small. All music at the bar was off by 9 pm making for quiet peacefull nights.

There were not enough loungers around the pools or at the beach area. The road to town was terrible, very bumpy and muddy. The mosquitos were very bad so be sure to apply bug spray as soon as you get there. The restaraunt menu was very limited so travel to other restaraunts was necessary.

We were looking for a quiet and peaceful place, don't look further. This is THE resort to relax and unwind. Very nice surroundings, beautiful beach, perfect paradise setting. The unit we were at, is very nice and equipped with all you need. Three swimming pools, kayaks, and paddle boards, as well as bicycles available for free. The restorant is preatty good. Food is excellent. Servie as well.

I got bitten by sand flees or flies. almost eaten alive :). I was told that the best way to prevent it is to use the baby oil (before) and not to spend time on the beach before the sunset. The resourt is far from San Pedro, that can be a challenge if you don't have a golf card, and want to cook your meals. So , be prepared.

Beautiful, peaceful,relaxing very nice the staff was very cortious.

If you want to just get away from the hustle and bustle don't want to deal with the crowds then the location is perfect. BUT if you are coming to the island For an event in town, The distance from town is quite a travel in the golf carts. (cut down on time) this is what We did. get the fastest golf cart and put pedal to the metal. After traveling back and forth for our weekend it took us about 1hr and 15 minutes from town to Sapphire on day 1. On day 2 and 3 we were down to 30 min from Sapphire to town.

The staff was very nice Aden was awesome. Very helpful and housekeeping was patient and understanding when we wanted to sleep in. The ground keepers were very nice as well. Would recommend to others and would come back. The Gem restaurant was a plus and was very kind and helpful. Food was really good as well.

The Mosquitoes.

I loved the three pools and the beach. I also loved the internet access and the full kitchen, as well as room service. The best part was the hospitality of the staff.

In order: the mosquitos!!! The seaweed at the beach, the slippery stairs to the beach, the sofa bed in the living room, and the place needs a safe in each bedroom.

Not enough umbrellas

The facility was so clean and well-kept. The THREE pools were very clean and comfortable to lay out. The staff from the front office, Rose and Debie, were so helpful and made our trip extra special. The bartenders and great and the drinks were delicious!!

The travel from the airport to the hotel was a bit long but renting a golf cart for the week makes traveling around easy and fun. I would recommend a good bug spray to keep the mosquitos away too!

The location was a little far away for our liking, but being the first time there, it was perfectly fine overall. Had meals at the restaurant 2 or 3 times & they were great, seemed reasonable priced

The 2 days that we took time to go to the adult pool, there were lots of bugs & debris in the water, so we really didn't get in. The other part about the pool specifically was the BLANKET of mosquitoes near the pool, made it nearly impossible to sit still