The manager Dan checked us in, what an exceptional young man he is. I was so impressed with his professional manner. He made us feel like we were very welcome guest and he wanted our stay to be very comfortable. Our room was spotless and the breakfast options were impressive. We took the airport shuttle which was an incredibly convenient service for Hilton to provide.

Absolutely nothing

Convenient location- free shuttle from the airport can’t be beat! Driver was nice and the front desk attendant was also friendly, courteous, and knowledgeable.

I don’t know how I selected it, but I ordered the “BnB” reservation, which “includes breakfast” .. be very careful NOT to select this option. It corners you into ordering a single item from a limited menu, in my case a single waffle with two rock-hard freezer-burned sausage links. One bite and I thought I was surely going to regret it later. I think the price difference between the “BnB” option to full Breakfast Buffet was $4.. I would’ve paid $10 more not to be served that level of food at anything with a Hilton name attached to it. In conclusion, PAY FOR THE BUFFET .. or eat somewhere else. I didn’t have time to complain at the time.

We do not drive so it was great that the hotel has a regular airport shuttle service. We also loved the location for restaurants, coffee places and supermarkets: Dolittle's, Southern Social easy to get to. Target, Starbucks, Trader Joe, Burger King are all nearby. We had the breakfast included and although the GF options are challenging, (i.e. no GF options for breads, pastries, or cereals), it was possible to enjoy the other options and work around the buffet. Some have commented the limited choice, but we didn't mind as you could order your eggs, and switch out some items for something else. All the staff: housekeeping, reception, shuttle drivers, restaurant and cook were very, very accommodating and helpful throughout our stay. We also loved the nice cosy lounge area with the open fire to chill out and relax, but a coffee and tea machine would have been nice so that we could have enjoyed a cuppa whilst relaxing.

Limited on Gluten Free (GF) options in the restaurant. No kettle in rooms to make English Breakfast tea for a 4* hotel. However, luckily we brought our own travel kettle so we had a plan in place.

the convenience of the location

that I would have had to pay for breakfast, the shower door didn't stay shut the bathroom door didn't stay open, and it squeaked when opening or shutting it, really bad for night time use. there were box elder bugs in our room by the window

Room was clean and comfortable. The pillows were nice, they were soft and plushy unlike some hotels. Plenty of outlets and toiletries were good too, I appreciated the unscented option. Very cute lobby with extensive breakfast options.

Overnight desk clerk went over an above to assist us. She allowed us to check-in after the stated midnight cut off time and also was able to provide us some food. Pizza and Bagel for child. Very much appreciated.

Room was nice, clean. Staff was very nice and helpfull

Only issue I had was there was a wedding party outside my window and they were noisy. Front desk did ask them to be a little quite

Very Nice fitness facility, clean, comfortable rooms and the breakfast offering(for a fee) was good quality and a decent value. The staff at this facility all were exceptional.

All Staff we encountered were all so kind.

Breakfast was good. However, it was not free.

It was hard to get through to the front desk to book a reservation on the shuttle. I had to request that my room be cleaned after two days. I stayed five days.