I recently had the pleasure of staying at the Holiday Inn - Kanata location, and I must say the experience exceeded my expectations in every way. The cleanliness, amenities, and impeccable service truly set this establishment apart. The hotel itself boasts comfortable and well-appointed rooms, and a range of amenities that cater to both leisure and business travelers. The attention to cleanliness provided peace of mind for a clean freak like myself. I want to express my sincere gratitude to Paul, a member of the hotel staff who went above and beyond to make my stay memorable. His genuine hospitality made a significant impact our overall experience I can confidently say that this location has set a new standard for other locations in my book. I look forward to returning and enjoying another delightful stay.

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I made the booking for my parents. I got an upgrade to a king room from standard room which made their stay extra special :-). They had an excellent time here. The room was very spacious had a nice view and was well-cleaned. They had a TV in the living area ad well as the sleeping area and every other thing that makes a hotel stay comfortable -fridge, microwave, kitchen sink e.t.c. Staff were really friendly and they would come back here again. Breakfast was well worth the extra pay. Took the pics at night :-(

There isn't enough parking within the premises but there is some extra slots across the road. Ths standard room had breakfast fully catered too but the upgrade led to my parents having to pay for their breakfast which they weren't prepared for. However, the staff gave them free breakfast for morning 1 and they only paid for morning 2 and 3.

The beds and pillows were super comfortable. The shower had a nice rain head. Towels were plentiful. Location was good for us, close to family.

We only had coffee in room when we first arrived. It was not replenished after our first morning, we stayed 3 nights. We asked the housekeeper to put some coffee supplies in our room, but she must've forgotten. Our last night, I asked for coffee at the front desk and it was supplied, but I forgot about cups. For the price of the rooms, I would expect a continental breakfast would be available.

One of my all time favourite stays in Ottawa. The staff were extremely friendly and accommodating upon check in and during our stay. the location was fantastic for what we were doing in Ottawa, being a few minutes from the highway in both directions We stayed on the top floor in the corner King suite (would highly recommend) and the room was immaculately clean and the bed was so comfortable. We had dinner and breakfast (free for kids under 12) at the restaurant and the food was delicious. Will absolutely be booking another stay soon. Thank you!!

Great place…..very clean, staff is really really nice….also rooms dont have carpet floors so i as soon as i entered the room it looked squeaky clean, smelled really good, i was so happy, i could have lived there for ages!

Breakfast was just meh….not many options, no freah live cooking, fruits were not fresh, half the items were alreadh finished and buffet time still had an hour to go

Everything was amazing, but the main stand out is probably the staff, from check in to dinner to breakfast right through to check out the staff were amazing, they were very friendly and happy to help wherever they could even down to just a friendly chat while we waited for our transport each day.

Comfy beds and sofa. Free onsite parking. Free wi-fi was reliable. Free lemon water in the lobby all day. Walking distance to bars/restaurants/groceries. Short drive to outlet mall for shopping. Easy access to the 417.

$300 per night for a small room and that was for Sat/Sun/Mon! No hot tub and no mats in the gym.

Everything and the staff were excellent and friendly. Made us feel at home. We took our Guinea pig girl OREO. They loved her and she loved them. We are very happy and this is the only hotel we are going to stay at. Love you guys and the staff in LIONELS.😁💜❤️🐹

There was nothing we didn't like. It was perfect....🙂✨️

Debbie in particular however everyone in restaurant were incredible and paid such close attention to what our son liked and small touches like including fruit for him, and putting his apple juice in a cup that wouldn’t spill. On reception Everyone was fantastic, answering questions and gave great advice for places to go with our son, and advice on how to get there. Nothing was ever too much trouble for them & we were very sad when we went to our next destination and the staff & hotel weren’t the same We only came across the 5th floor cleaning lady a handful of times but she was always friendly and always asking if we needed anything replenishing Would 100% stay here again and recommend it to anyone. The fact the room had a bath/shower, a fridge & microwave and a pool makes it a fantastic place for a family stay

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The staff was so helpful and kind. The were so good with my son and patient about the swimming pool and making sure he knew where to go.

We had to share the pool with swimming lessons which was awkward as the pool is not very big. I understand lessons need to happen but maybe enlarge the pool so people don't feel in the way. Also the hot tub wasn't working which was a little disappointing. However, I get that things break and need maintenance. This wouldn't stop me from coming back.