The hospitality of the staff, warm, friendly and helpful especially the breakfast fast. The room was clean and spacious with nice shower. The SPA in the hotel was fabulous

It was situated next to a Hospital and the ambulance noise, busy street with cars hooting and speeding. There is no sound proofing in the Hotel, you can hear your neighbours talk. You had to take a taxi to every shopping area and to all the major shopping malls so no major shopping areas within walking distance of the Hotel

This Hotel has spacious and very comfortable rooms with good beds and showers and bathtub etc... Also smart TV was a bonus and some of the self catering features and washing machine was wonderful. The pool on rooftop was excellent but was missing a proper a ladder to climb into pool (hopefully that got sorted). The views were awesome as well. The breakfast was above average but not amazing , but better than many others I have had in similar type Hotels in Thailand. The building overall was good and the one way shuttle was half appreciated, because the fact that there was no returns (see what I did not like) . Thong Lo is a lovely neighborhood and there was some charming places on the street of the Hotel. 95 % of the staff were great.

The water was a constant issue - it was lukewarm at best - plumbers came twice during my stay, but the temperature never improved, which meant showers were not really enjoyed and a soaking bath was out of the question. The location is hit and miss as it is almost a 20 minute walk to BTS station and the lower end of a street with a lot happening further up. However the environment around you is pleasant. There was a one way shuttle to BTS at very few times a day and when you would return, you would either have to walk for 20 minutes to get back or take a Grab / Bolt ride or local bus down the road to reach the Hotel. There was one staff member that was very indifferent and unfriendly towards me, but nothing serious.

Friendly staff Great views Good breakfast Good rooftop bar

No windows or ventilation in rooms on air conditioning made me ill. Dirty conditioned air... not good. Rooftop bar had a unusual smell.

Quiet, family mart conveniently just below the residence. Walking distance to many nearby cafe like the commons.

Location is not near any BTS. A good 20 over mins walk from the BTS Thonglor. shuttle service is available from 11am to 7pm but 1 way only to BTS.

Located on a very busy street with anything and everything you need close by. Breakfast was limited in options but tasty and open from 6:30 to 11:00. Easy and smooth access to the rooms with elevator directly from the street level.

Our balcony door didn’t shut properly which made noise from the street ojtside quite loud. The hotel says it’s smokefree and threatens with heavy fines if the room smells but still puts ashtrays on the balcony. Seems kind of contradicting.

Comfy bed, will clean room daily and the maid is friendly with lovely smile. It has a small pool with nice view. Thonglor BTS is 40 mins by foot . But taxi around 70 bath to the station. 7/11 and Tops mini market just down stairs and a lots of restaurants,bar and messages along the street. I booked 4 nights and extended 4 more nights as still a good value hotel Will come back again.

The desk can be wider as not enough for work even with a laptop

Location, staff services

Pls change the running machines, 2 machines does not work. My room does not have a shower holder on the wall and/or ceiling.

Staff and breakfast

Noting

The value for the room was great and the staff were so friendly and helpful. The breakfast was very good too. Everything on the buffet menu was fresh. The staff at breakfast time went out of their way to make sure your breakfast experience was great… every morning. I had to change my trip a little bit to come back to Bangkok Downtown and I chose last minute to return to this hotel because of friendly staff. I highly recommend this hotel if you’re looking for personal touch and staff that truly cares about your well being while staying here.

Nothing.

Got a free upgrade to studo deluxe which is quite a spacious room. Similar to service apartment with a small kitchen, washing machine and a small living room area. Staff is very helpful and friendly. Breakfast is quite good too. Near restaurants, family mart is just below and 7-11 across the street.

I don't fancy the bathroom as it seems to flood easily after showering. The location of the hotel is not near BTS station.