The room was amazing. So big with a huge bathroom, a bath and a shower. The bed was massive and comfortable. The pool was really nice with a great bar. The gym was new and very useful for a hotel. The included buffet breakfast every morning was really good. There was a 7 eleven literally next door. It was centrally located without being in the noisy area.

There was no view for the rooms. Our receptionist requested 2000 baht cash for a room deposit from everyone and did not accept card. This is a bit odd for a hotel. Especially coming straight from the airport. And if we used over it they wouldn't be able to charge our card? But then someone else said card was ok.

the location was ideal with lots of shops & restaurants at walking distance

the check-in was like enrolling into a Military School with lots if rules and conditions that make a bit stressful ..... No facility for smokers except going outside in the burning sun or heavy rain !!

I guess I’ll start with the usual …Nice new hotel in the heart of Bangkok, walking distance to shopping malls and BTS Rooms, Facilities, Cleaning is top 10 out 10 level all of the above is true for those who care, however there is more… What makes the stay one or the best is how the staff manage the very small day to day small or complex issues that are frequent in this Hotel industry, in my case a young guy was having to check me in (who knows, maybe software issues, the system, busy hours between the in and outs, or whatever is was) but he remained calm and very friendly, polite and greet warmly, most important he was genuine and he resolved the issue quickly, same goes for the employee by the name of Meerah, who processed the check out, very polite, friendly and was very patient that’s what makes a difference between a good one and unforgettable.

The hotel is new and fresh, the scent is very nice throughout the hotel. The breakfast is very good and fresh and of a high quality and it is rarely too crowded, which most likely has to do with the generous opening hours. The pool area is awesome and very attractive among the guests.

It surprises me a bit that the hotel did not take more measures to noise isolate the rooms since they are facing Soi 15 Sukhumvit which is never silent during the night and you need ear plugs to be able to sleep, at least when staying in a superior room which faces the street. I was also a bit confused on where to store my clothing in the guests room since there are no real closets, just an open space directly when entering the room and some drawers in different locations.

everything. We got upgraded to a Executive Suits. Thank you for that. Its close to a lot of shops. we stayed there for 4 nights and enjoyed everything. The bathtub, shops, breakfast and the service and staff.

nothing really. This hotel is close to everything.

I recently stayed at Samala Hotel and was disappointed by my experience. First, the food was quite underwhelming; there was very little variety, making it hard to find something enjoyable to eat each day. The limited options felt repetitive, and the quality didn’t match my expectations. Additionally, my flight was unexpectedly rescheduled, so I requested an early check-out. However, the front desk refused to provide a refund for the nights I wouldn't be using, despite the situation being beyond my control. This lack of flexibility and customer service left a bad impression. Overall, I wouldn’t recommend Samala Hotel, as both the dining options and customer care fell short of what I had hoped for.

Beautiful interior and design, clean, good selection of amenities (coffee machine in your room, wonderful), and lovely service throughout the stay, always offering to assist. Nice location. Very good 4* hotel with a great value. 1000 bht deposit. Half of the breakfast selection changed daily (yes, it's mostly Asian but I don't expect full European/Western when travelling to Asia, also you could order eggs in your way etc). Experienced one issue with toilet water stuck open but was fixed instantly. I booked the Premier room for 3 nights mostly for the view and made a request for that. Upon my arrival I was told I was upgraded to a room with a bath but unfortunately the room was on the 3rd floor only, and next to big concrete car parks that completely blocked all the light and gave no view at all, so I would have had to stay with curtains and lights on at all times. I love daylight so despite the room being very beautiful, I felt I couldn't feel cosy there. I went to reception and kindly let them know of the issue, that I booked the room for the view they had represented on the pictures, I added that though I was very appreciative for the upgrade, I'd rather have a smaller room but just with a view. They offered me another room on the 11th floor, which was the same upgraded room with a bath but in a much better location, with great views and much more light. So they very well solved the issue and I was very delighted with the room and with the whole stay. It exceeded my expectations.

Though the massage ordered to a room itself was quite nice, for that price I would have expected a massage table rather than a thin mat on the floor, and not providing your own pillows and towels for that.

Spacious modern rooms, nice rooftop pool and a good gym. Good variety at the breakfast buffet and great service all around.

Check-in and check-out were smooth - the receptionists were very helpful. The room was clean and comfortable with good AC (that doesn't blow in your face). It was quite spacious and had everything we needed: tea and coffee facilities, a safe, hangers etc. The shower pressure was excellent. The jacuzzi in the room was a real plus too - it was great to have a soak after walking around the city all day! The pool was nice and refreshing, especially for relaxing with a drink (though isn't really big enough to do laps or exercise).

The drainage in the shower was very slow and tended to pool, which created some water on the bathroom floor around the toilet. This was a minor inconvenience. Whilst there was a great range of breakfast choices, some of these were a bit bland and could have been tastier. There were fried eggs and boiled eggs available on hot plates. Ideally, I would have preferred to have an option for an omelette or scrambled eggs and a few more fruit choices (melon and dragon fruit were on offer on both days). Overall, though, the breakfast did its job.

The hotel is brand new with great setup for the location, staff were very welcoming specifically at the reception "Hameeda" who made sure that I was comfortable and at the check out "Deaw" from concierge team was very helpful in booking me a taxi to the door and making sure that everything was great !

Nothing as I didn't get the chance to explore the hotel as it was a short stay