Zakros is a small, quite town out of the hustle and bustle of the more crowded beach towns. The hotel is spartan but everything you need is all there and the staff is eager to help. There are restaurants and supermarkets incredibly close by.

When you go past the first visual impression of the hotel (it seems it was made way back when and it's just been maintained, no modern aspects to it), it's actually quite a fine place for a small village in mountains. However, it was superb for what I needed - a room for a night close to a hiking trail leading to Zakros archaeological site and beach. Having said this, I must add that the owners were EXCEPTIONALLY kind, helpful and hospitable. They arranged for my return trip by car from the beach level up to the village free of charge, also treating me to a couple of mezes with my evening beer which I actually ordered, but they charged only the beer.

Excellent location, lots of stuff to do around Zakros and Xerokampos. The hotel is old and traditional, very nice compared to today’s soulless Airbnbs.

Right in the centre of Zakros, easy access to nearby beaches and places worth visiting, e g Gorge of the Death. Friendly and helpful owners running also a restaurant next door.

it had character. also bright and warm. balcony to hang washing. very friendly and helpful owners

bit old but that goes with the price and cancelled out with the character of the place

Great value. Good location close to shops and tavernas.

Nothing.

Marcos and Nectaria are generous and welcoming. Hotel ideally placed to make the gorges towards Kato zokros.

Very friendly owners! Authentic, relaxed atmosphere. Excellent dinner.

The hotel was very nice, the room convenient, everything, that a hiker needs, was there.

Friendly proprietors, excellent local typical restaurant offering basic rooms, on the E9 footpath and close to the start of the 'Gorges of the Dead' walk. Quiet at night, with a lovely view from balcony. Typically Cretan lodgings but not a 'hotel' ... remember that although it has the title 'hotel' it also has the title 'rooms'. This is a good overnight stay for walkers, and is by no means luxurious. But the water is hot, there is a kitchenette in your room with a couple of items to make a snack, and the bedding is clean, although somewhat basic. We ate well, slept well and felt safe and ready for the day ahead. If you are looking for luxury, fine paintwork or room decoration, a lift, a lounge or car parking adjacent to the building, this is NOT the place for you. You can park on the street or in the car park of the museum 100 m away. Remember this is an untouristy part of Crete, where the locals go to meet and have coffee or a meal, and the place reflects that it is a place for the local community and not for luxury-hotel seekers. Be open-minded and enjoy the real Crete.

Nothing, because I accepted that the hotel has not been refurbished to modern tastes, but has all the basics for a very reasonably priced overnight stay. Yes, you might be shocked by the state of the grouting in the bathroom, yes you might feel that certain parts of the paintwork need to be refreshed, but if you are there to eat and sleep and move on, try not to judge - not everyone has the income to keep up with modern taste and this is a good reminder of real-life Crete, and for some a pleasant trip back into the past. If you are not open-minded and ready to see or experience things as the locals do, please go elsewhere.