We were greeted by a nice receptionist, who gave us all the necessary info. The property was located right at the center of Neustift, with grocery stores, ski equipement rentals, sport stores, 2 or 3 restaurants within walking distance. The apartment was clean, very nice, fully equipped, perfect. As for the hotel area, which is about 3 minute walk from the apartment, they served excellent breakfast and the restaurant area was very nice and cozy. We didn't try dinner at the hotel, but I assume it would be very good too. Wellness and saunas area was also very nice. There were fruits & snacks available to fill up your energy after taking sauna. There is a beautiful relaxing room with a view on the garden and we could also enjoy resting outside, in the garden. We really enjoyed our stay at the apartments & the hotel.

The two bedroom apartment was very modern, clean, well equipped with great location near the town center. The hotel was only 5 minutes walk away from the suites and provided really great breakfast with wide variety of food. We also enjoyed the wellness which was clean with all kind of saunas as well as a pool, so everybody could find what he likes best. Related the hotel staff, we can only speak in superlatives as everybody was very friendly, polite and always helpful. Thanks for the relaxing stay at your hotel 👍

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Upon arrival, a very unpleasant fact occurred, which the hotel management quickly, seriously, professionally and most importantly with great understanding resolved positively - this is the hallmark of a good hotel! Otherwise, I was satisfied with everything, it was as I expected it to be (room, wellness, parking, excellent food, very high-quality ski boot drying, pleasant professional staff, pleasant climate in the hotel, overall facilities, etc.)

Everything was really great. Central location, big appt, everything inside looked new or nearly new - great quality. We’ve had full-board option and the food was really amazing too.

The only thing that was a bit of a downside was that you have to walk outside from the suite building to the main hotel building. It’s not far 300-400m but still was far enough for us not to want to use some of the hotel amenities after all (spa, pool etc)

Well placed and well appointed, supported by luxury hotel and spa where you have access to all the facilities. Very modern and clean. A 2 minute walk to the ski bus stop to Stubai Glacier and Schlick 2000. Turn right and right again to get to the bus stop. Also route to supermarket.

Nothing, we liked everything. Minor grumble was room was far too warm for us and no way to turn it down.

This is a gem of a place. It’s beautifully designed and has everything you need and is in the perfect location in the town. A very easy 5 min walk to the main hotel for breakfast and the spa (which was also lovely). The views from the terrace and outdoor pool of the glacier are stunning. The best thing about this place is the staff though, they were exceptional. Every member of staffwas helpful and smiling. They were the best hotel staff I’ve ever encountered.

We had a very nice stay! Our accomodation was 5 minutes walk from the main hotel, very cozy and clean, with free parking right outside. Breakfast was rich and various, dinner was also very good and we liked the possibility of choosing from different options. Also we appreciated their attention in case of allergies. Amazing staff, they made us feel at home! Fitness room, pool and spa were super enjoyable. They also provide the Stubai Summer Card which grants free or discounted access to transportation and attractions.

Nothing!

Sepp & Hannis really, really, really exceeded our expectations 😊We can not express how pleasent the stay was and how the staff including the owners treated kindly the guests. The apartments are on a few minutes pleasent walk to the hotel where you will be eating, using sauna, gym, pool and where the kids corner is ( we easily managed this with a toodler so its tottaly doable and fine :))).All of the space including the apartments are very nicely decorated, cleaned every day, and very comfortable. The food is OUT OF THIS WORLD 🤌 and the staff is the kindest you will meet ❤️always ready to help in person and online. Price tottaly matches quality, and for this we would be happy to pay even more. You have 2 supermarkets on a minute walk, souvenir shop, restaurants, sport rental shops, ice skating ring , hospital etc. The whole vilage is family friendly and we will deffinitelly visit again. Keep up the good work, we need more appartments/hotels like this!

There is no single thing that we didnt like.

The apartment was very comfortable for the family. Breakfast at the Stubaierhof Hotel was very good and service outstanding. Although there was a small distance between Sepp & Hannis and the Hotel that caused no problem. We took advantage of the swimming pool and massage facilities at the Stubaierhof. The management was very nice and always present with the guests. New Year's Dinner and Fireworks were very good indeed.

We did not dislike anything and were completely satisfied.

Delicious, lovingly crafted food. Personalised, kind service - even from the cleaners. Clean apartments with a rustic but modern design touch. A mix of luxury and humour! The playground and playroom were a hit with our toddler. They even had a children's menu :) and a baby seat that hangs from the table for our 6-month -old-baby. I felt comfortable as a parent with two noisy little kids there.

Nothing to do with the apartment and service itself, but the location which being conveniently central was also a little exposed to music from bars at night We came during a religious holiday and the church bells rang for a long time at 5 am one day. If you can wear earplugs and are not sensitive to noise, no issues!