Staff were great to deal with and very helpful

We asked for a cot for our room. We were told that there would be one the next day. The next day I inquired and was advised we were top of the list to get a cot. Was advised that by the time we would be returning from our day’s events the cot would be in our room. When it was not I inquired and was told “Well I have no idea. We have no cots available.” There was no attempted to figure out what happened. No attempt to help figure out what went wrong.

My grandchildren had a blast in the pool, me hot tub. Your staff were very welcoming, all of them from front desk to cleaning staff to breakfast. All were polite and understanding of small children. My granddaughter needed supplies and we were given immediately. Thank you for a wonderful weekend. Oh yes 6 people showered and water still hot kudos

I cannot think of one thing exceptional service

The hot tub and pool Breakfast buffet was nice just wish they offered more options everyone doesn't eat pork there should be options when it come to the hot food selections or atleast cook some turkey sausage or chicken sausage for the ones who can't eat pork.

wish they offered more options on the breakfast buffet everyone doesn't eat pork there should be options when it come to the hot food selections or atleast cook some turkey sausage or chicken sausage for the ones who can't eat pork. Also the dining hall could've been cleaned much better tables an the floors were dirty during my stay.

The staff is wonderfully pleasant and helpful. The entire property is very clean. The breakfast had a good variety for most dietary needs.

I wish the smoking rooms/balconies were not at the front of the hotel/main entrance. It's off putting as well as a nuisance for those of us that cannot be around any smoke for health reasons.

Room was clean, staff helpful, facilities clean

It would be nice for jacuzzi to be adult only to allow for relaxation without little kids playing also a sign that asks guests to keep volume of their music down low would help as well. There was a mildew smell in the common area as you walk in perhaps the carpets just need to be cleaned?

I liked the size of the king bed the comfort of the pillows and the room. I like the view of the room. I liked being on the third floor. It was the same size room my friend had at Bally’s for $300 less!

I didn’t like that the bathroom wallpaper was stained. I didn’t like how the shower curtain would get soaked rather than being a vinyl shower curtain instead of cloth. The toilet seat shifted and the bathroom sink was slow draining, gross. I didn’t like the popcorn ceiling, it felt like it was 50 years old. The tub was old and the windows had condensation that ruined the view.

Breakfast assortment was great and tasted delicious. Pool and jacuzzi were nice. Although we didn't get to use the pool. Was a little too cold. Should have went in pool first before jacuzzi. Location was great as we planned to hit the nearby casino so it was convenient. Local stores nearby as well and beaches not too far away. Accommodations in the room were great and very clean.

Perfect location. Near lots of stores and eateries. Staff was nice. Facility was clean. Room was clean and comfortable and we didn't want to leave.😊

Mini fridge may need servicing, made loud noises while on. Upon check in was told Breakfast was til 10am., We came down at 930 and food was gone and cleared so person could train someone how to set up and break down room. The 4 of us were offered only coffee at 930 and the desk clerk didn't offer an explanation.

The location of the hotel was very convenient and the room was very clean. The interactions with staff were outstanding. The breakfast offering was good. I would recommend this location to friends.

Nothing would have improved our stay except if it was free! I can't say anything more as our stay was very brief. Forcing me to say more here is annoying, though.

I was upset that the day I got there the price was only $355.00 for my room yet bookings.com still charged me the higher amount. I wish they would adjust the amount. The hotel was excellent but not sure I would go with bookings.com again

Booking.com didn't adjust price.