The customer service at the resort was above and beyond!! Every single staff member we encountered on our stay went out of their way to provide exceptional customer service!! This resort deserves TEN STARS!! I was so happy with the way my family and I were treated during our stay. We will definitely be back. Thank you so much for taking such amazing care of us.

I was a little bit disappointed in the quality of the food at the Crenshaw's restaurant. Our first night at the resort we had dinner there and the quality of the food was not near what I expected. It also took a long time to get our food. The server was kind and attentive. I just wish we hadn't had to wait so long to eat.

My husband and I always pick hotels around Austin to celebrate birthdays and our anniversary. We love having time at the pool and then going for delicious food. We mostly do central Austin hotels but this time I chose the Omni BC. I love that we didn't have to leave the hotel for anything. We arrived at 1PM, got an early checkin and went straight to one of the 3 pools. We had a delicious quinoa salad and some cocktails. We ate dinner at the Blind Salamander. The hotel has great views! We hiked and had a wonderful breakfast. We will be back.

When we sat down, there was food left on a table near our chairs that wasn't removed for another hour or so. I should of asked to have it removed but thought it was obvious that people had changed.

Everything was perfect. The resort is so beautiful inside and outside, the view from our room was absolutely stunning all the time specially at sunset and sunrise, we stayed at the Juliet balcony room ,Kids friendly , pool are nice and loved the adults one, we had lunch at the pool and it was perfect then we had dinner at the sunset area the food and the view was spectacular. The next day we had our breakfast at Texas Spice and it was excellent. The people at the front desk were very friendly nice and welcoming. I would say all the employees were very very nice. Valet guys are very friendly and helpful. I highly recommend this hotel and resort 10/10

Maybe I would say the mattress it was not comfortable

I loved the views from the restaurants. They were absolutely stunning and the perfect backdrop to our dinner. I also thought the drinks were really tasty. My husband loved his massage.

I wish I would've known that many of the restaurants would not be open during the week. I tried to avoid a lot of people, but I may have chosen differently if I had known that. A lot of the pools/hot tub were also closed.

Beautiful grounds and property. Very friendly bartenders and staff.

Bedroom was outdated and bathroom was terribly small. Two people could not be in it at the same time getting ready. Toilet was pushed back in an alcove and was weirdly setup. Bedroom was large and the bathroom should have been bigger. Fireplace was turned off. Terrible view of the roof above valet.

Anna is the bomb! She needs a raise! She went over and above helping us find a server and made sure we were taken care of before she left her shift. Front desk reception and valet were great as well.

The Crenshaw menu was limited and the sever did not bring the appetizer first she brought it with the order. he flies are insane and needs to be some kind of zapper or control device for that.

The view was amazing from nearly every room and patio area. You lose any idea you have that you’re staying in such a large city, because the hills and golf course you see.

The in-room dining was lackluster. The eggs were extremely small and had no flavor.

Everything at this property is well thought out. The breakfast buffet is outstanding as are the other eating options. Just sitting out on one of the decks is a treat.

Beautiful

Computers were down upon check in. When I checked out they made me pay with a different card for additional charges to the room. Then three days later the same charges were applied to the card on file.

Location and grounds

The Buffet staff service was the worst. One waiter was very good but the one we had did everything wrong. We were ordering off the menu and when we asked for coffee I also requested suger and milk. I asked him over 4 times as he came and went over 15 minutes and had to finaly ask another waiter for it. It just made our experience difficult just to get coffee.