Great welcoming helpful staff somerset apartments was also in such a great location! A lot of people insist on bikes to get around but everything was so close for the most part we just walked!

The only thing I didn't realise when booking the accommodation was there is an upstairs aparment above the other apartments which we stayed in and the noise from them kept us awake and woke us up sometimes in the mornings...of course this wasn't Somerset apartments fault but obviously my preference is not having people above especial in older buildings that don't contain noise well.

I loved my stay at Somerset. It was my first time to the island and this place was centrally located within short walking distance to shops, beaches and hiking trials. Yet, it offered a sense of seclusion hidden amongst lush subtropical gardens. The apartments were simplistic yet comfortable and very clean with a renovated bathroom. I was pleasantly surprised to have access to reliable wifi. The staff were very friendly and welcoming, I appreciated the free airport transfers. I look forward to coming back someday.

Nothing - all was good.

Great location. Comfortable rooms in quiet setting. Everything you need plus thoughtful extras, water bottles, back packs.

Internet is only available at the transit lounge. There is a paid service on the island which worked well but it it linked to the device you sign up with, so if you want to run a second device it is a second fee. This is unrelated to the apartments but it's the only option if you want wifi in your room.

It was a very comfortable place to stay and was walking distances to most places to visit and spend time at. The staff were very friendly and helped out wherever they could. The apartment was big enough for 2 people and the location was the best.

Downside was the ensuite was a bit small and it was difficult to move around in. The only toiletries provided was soap so you need to bring your own shampoo to wash your hair after going for a swim.

First of all, Lord Howe Island is one of the most beautiful destinations we have ever encountered, and the Somerset Apartments were a wonderful place to stay while enjoying the island. We visited the museum, and went scuba diving, bird watching, and hiking. The apartments are basic, and ours had a small kitchenette with a microwave and refrigerator, which allowed us to cook small meals. The apartments are very conveniently located, midway and a short walk to both Ned's and Lagoon beaches. There is only one restaurant nearby, but there are two small grocery stores that had some small pre-made meals for the microwave or burgers. There is homemade ice-cream at the post office, and a food truck at Ned's beach when we were there. For slightly more distant restaurants, a shuttle for pickup can be arranged. We had to cancel our first night because the weather delayed our plane, but we were aware of the 8 week cancellation policy, and the management provided us a letter for reimbursement from our travel insurance. We hope one day we can go back!

Sometimes the hot water was hit or miss, but otherwise we did not encounter any problems. The doors do not lock from the outside, which is a strange concept for us since we are long term urban dwellers, but we were assured our belongings would be safe when we were away. We brought our own scuba gear, but walking with it to the dive shop was tiring, so divers might consider renting dive gear.

Location was close to most things and flat terrain to get to and from them. Verandah, privacy, drop off to restaurants for dinner, comfy bed, plenty of BBQs, recycling, bike parking, gorgeous gardens, bird calls.

Our room had a very small bathroom, but there appear to be many configurations if that is something important to you. Couple of missing 1%ers like sharp knife, serving spoon, champagne glasses, shampoo n conditioner, but we got by using other options available.

Clean. Quiet. Simple but Facilities were all there. Very friendly staff. Free Airport pick up and drop off was much appreciated. Very quiet and considerate neighbours. Property was simple but clean. Very convenient location. Between the main “CBD” , lagoon and also close to Neds Beach to feed the fish and great snorkelling. Multiple clean bbqs on site available.

Not much.

We had a lovely stay at Somerset. The location is excellent and our room was comfortable. I loved sitting on the deck looking out at the gardens. We also appreciated the airport transfers.

The "couch" in our living area was really just a single bed with cushions. It was quite uncomfortable to sit on, which was a shame because we wanted to watch movies in the evening

Perfect location and the apartment had everything you could want for a short stay on Lord Howe! The hosts were super warm, friendly and helpful. We felt at home straight away.

The addition of fans would be wonderful to provide some coolness on humid evenings but otherwise everything was excellent

Very clean, well kept and comfortable accommodation. Well equipped kitchen and thoughtful extras such as umbrellas and backpacks. Great facilities including a laundry and drying racks. Beautiful gardens and surroundings. Friendly and helpful staff with drop offs at restaurants and the airport. The facilities for use on the day of checking out are really helpful. The accommodation and grounds are actually better than the online photos suggest