A big ♥️ for Laura, the young lady from the reception. This 10 goes to her and the bartender! Very professional and kind.

Eventhough the whole villa is as a museum, which we liked a lot, some parts should be renewed e.g. the bed(s)/mattress(es). Our bed/mattress was crooked.. It’s not pleasant to climb up the matress the whole night because it draggs you the whole night down. It wouldn’t hurt the staff from the restaurant to smile . They are very rude.

We spend our vacations in Villa Pitiana from 2 to 10 July 2023r. This hotel is perfect. Beautiful view on tuscany landscape and old, mysterious villa. Food was very good with great variety of italian cakes or croissants. Room was huge, clean (room service everyday with fresh tovels and beding) and with also amazing view on the garden which surrounds villa. But the most important was always helpful personel. When we had an accident on vespa the manager of the hotel helped us with every issue from contact with police and emergency to transport our vespa to hotel without asking anything in return. Once again great Thank You Villa Pitiana. Trully worth to visit!!!

Location is fabulous especially for those who plans a whole day shopping in The Mall outlet. Historic building with panoramic view on Toscana Valley. Great restaurant.

Bathroom needs renovation. Bathtub has no curtains, water is everywhere.

Gorgeous location

The mobile service and internet are available only in the lobby . Would be good that hotel will put routers around the property

Mrs. Laura (reception) was very nice in our check-in, she follow us to the room to explain about the building, I thank her allowing to us an upgrade due my birthday (61). We had dinner and the food is very good with great presentation. Breakfast is great. Sunset is wonderful .. you need to see. Many details in any place. I really recomend. Near the hotel you can find a nice MALL with great brands.

Internet doesn't works well in the room. Maybe due the building structure.. big walls.. Not easy to find places to plug-in eletronics

Quiet. Beautiful views. Beautiful interior. Pool.

Pool and area around pool could be up kept better. When there are large groups they should make coffee to accommodate everyone without long lines. We had an early tour and had to choose between eating or waiting for coffee. That was unacceptable. No shower curtain or enclosures in some of the rooms.

Villa Pitiana is nothing short of spectacular. From the moment we arrived, everything exceeded our expectations. Both Lauras were incredibly friendly and went out of their way to ensure that our stay was special, creating a warm and welcoming atmosphere that made us feel right at home. Every detail was taken care of, making this one of the best stays we’ve ever experienced. The villa itself is a true Tuscan treasure, offering breathtaking views that left us in awe. The rooms were beautifully appointed and incredibly comfortable, providing the perfect blend of luxury and relaxation. The restaurant was equally impressive, serving delicious meals that showcased the best of local cuisine. From the stunning surroundings to the exceptional service, Villa Pitiana offers a unique and unforgettable experience. We can’t wait to return!

Nothing

I loved the look and feel of the place, very genuine chateau, that is just being itself. Nice facilities and grounds to walk around in and enjoy. The location and views were spectacular. The staff were friendly Drinks and food were reasonable price

It's an old building and one of the issues is sound, generally during our stay this was not a problem, apart from one night when a tour group arrived late and they went outside to enjoy the views/ talk, made a little too much noise. I feel the ambience of the place is ruined a little when tour groups come to stay. However I would still stay here again

Splendid villa, surrounded by the Tuscan hills. We came for our second wedding anniversary to have a romantic dinner, and honestly, our stay in Villa had been unforgettable. In the evening you will have a chance to contemplate may be the most magnificent sunset in your life sipping a glass of their local wine. The room was cute and small, but there was everything we needed. I should really say thanks to all the staff who were incredibly nice and friendly. We also had our small dog with us, who by the way, was so welcomed in this hotel too (and dog’s owners know it doesn’t happen very often). So I really appreciated that. Regarding the food, it was excellent, especially stake tartare was noted by my husband, he said he had never eaten anything like that in his entire life. We advise you this location!

We liked everything

So beautiful place, just incredible. Big rooms. Views.... They have great restoraunt in place, you even don't need to go anywhere if you feel lazy. There are activities in place. We had birthday boy during the trip there, and they coocked for us great tiramisu.... Freash tarts during the breakfast... So many things to enjoy there.

The only thing, they need to solve there - the pool, it's standing water pool, and looks like they had to put there more chemicals then usual, which made water a little bit unpleasant. But if they fix this one, it's not 10 property, it's 20