Very nice staff, big and clean room, practical for a business stopover, good price. Very good is the option to charge an electric car, parking is more than sufficient. Billa next door saves you when you arrive and are hungry.

Location is not so great next to very used street, lake is not really accessible, atmosphere is a little bit impresonal due to the internal design, food offer in restaurant was a little bit limited. No food in the afternoon/evening (restaurant was not open).

The hotel always has visitors and plenty come for the biking and exploring the area. We've been only using it for sleepovers during long trips, was in the vicinity one night and came back 3 times already. Rooms are clean and always have water in the fridge free of charge. Was loving the breakfast buffet as well as they have a nice selection of fresh and cooked food. The staff is always friendly and the check-in process is a breeze. Having had a booking on a wrong date once, we were accommodated with a corresponding room and had no issues. You also have some lovely views of the castle on a hill and the surrounding mountains. Will come back again when we're tired from a longer journey.

The hotel was easy to find--centrally located on the main road. Our room was modern, clean, and comfortable. The air conditioning actually worked, I was so thrilled (the other hotels on our trip had advertised air conditioning that didn't really work after all)!! The AC was fully adjustable in our room, so I sat there on the bed like a penguin that sits under the snow machine in the exhibit at the zoo; it was heaven. The breakfast was SO GOOD. Americans, this place had the crispiest bacon I have ever seen on the European continent. On our way to and from our room, we passed through a game room with foosball and pool tables, so naturally I challenged my husband to a game of pool (I won). There was on-site parking, and the connecting restaurant was also fantastic--we had dinner there. Our room also had a balcony which was nice. When we mentioned to the front desk upon checkout that we were going to the lake on our way out of town, they gave us a coupon so we wouldn't have to pay to go to the public beach.

No complaints! We were only there one night, but our brief experience was all positive.

The facility is outstanding. It has a well-equipped JYM and Yoga studio, a spa area with saunas, a very good breakfast, and a public area (cafe, library). It is very clean and has a very Nordic design. The staff is super friendly and helpful.

The fact that it is almost on the highway is probably a tiny minus because the road is tranquil there. The fact that it's almost on the highway is perhaps a slight downside, but the highway is tranquil.

The staff and Organization are very good. Super nice staff. I needed an emergency situation for ladies, and the staff helped late in the evening and delivered to the room. Nice breakfast. Sauna has 3 rooms. Good resting area and good fitness. Has a separate yoga room even. Clean and good facilities. Play room. Opening time for facilities are reasonable (10pm for sauna). Free parking.

Everything. Especially staff.

Absolutely loved our stay. I wish more hotels would be like this. Service and comfort are number one. Location - Perfect, just a few minutes from the highway on one side, yet surrounded by mountains on the other side, and near a lake. Rooms - Spacious with a thoughtful layout. The rooms seemed also suitable for people with mobility issues. I especially appreciated extra storage space in the bathroom. The view of the surrounding mountains was nice. Facilities - Again, everything so thoughtful. The spa area was wonderful. The saunas and showers are comfy and offer enough privacy if you want it. The relaxation room was exactly that, I could've gladly stayed there overnight if someone asked me to. The game room with pool tables and board games is a really nice touch. My BF and I had a lot of fun. Great idea for guests wanting to stay in and just relax. Staff - Everyone was kind and explained everything we needed to know right from the start. All together a great deal if you find yourself in the area.

Just a suggestion, but I would've appreciated if breakfast foods were all marked with what they were. Otherwise I have to open everything and then ask a lot about what the foods are.

Wonderful place to stop over on my travels through Europe by motorcycle. The room was huge and super comfortable, the facilities were excellent and staff all lovely. I had dinner in the restaurant too and it was fantastic. Breakfast was exceptional - the best spread I've ever had whilst on my European road trips. There are also communal areas with books and games, which is a bonus.

Right by a main road, which can be either a positive or a negative - if you're looking for a rural retreat then this isn't it!

Nearly everything and everyone there is just great. Restaurant is classy with great food and atmosphere for the evenings, and the breakfast is just superior to many 5-star hotels. Selection of herbal and fruit teas is enormous. Staff is very pleasant and helpful, everything in hotel is modern, common area doors are automatic touch-free, rooms are spacious with a large entry area which is especially convenient if you came skiing. Oh, the balcony is a nice bonus - rare thing in hotels. Marked with a heart on google maps.

The only downside is the sliding door for the bathroom which is not closing the room properly and will be a discomfort for couples. Nevertheless I highly appreciate the comfort

Nice hotel. Location is good for skiing, there is ski bus driving to Gerlitzen. I like how hotel is equiped. Nice big room for games, with two biliar pools and one table football and many family games. There is also a big room with desks where you can work on your laptop or papers. Gym is big and really good equiped. Breakfast is nice. Rooms are clean, bathroom big and good.

Hotel is new and well maintained. It is spotless, rooms are large and comfortable; very comfortable beds. Room had a balcony and was well appointed. With window closed it was quiet.. Hotel has a very nice spa with sauna, but no steam room or jacuzzi. No swimming pool. Multiple amenities like games, books, different sitting areas. Breakfast was very good with attentive staff.

Hotel is located on one of the main roads, frequented also by trucks causing a lot of noise. Restaurant on site is closed Sundays and Mondays; no restaurants within walking distance.