The hotel was centrally located and very convenient for local shops and cafes and restaurants.It was only a short walk from our conference centre. The hotel room was very clean and comfortable and the staff were very welcoming and polite and the service was excellent. The hotel restaurant served delicious breakfasts and evening dinners if required and the choices on the menu were healthy and varied and good value. The hotel was within easy reach of public transport including the good metro service and buses. The hotel room provided everything necessary with ample wardrobe space with a useful safety deposit box of a good size with plentiful hangers and the bathroom was clean with good provision of toiletries.The hairdryer in the bathroom was in a perfect position in front of the mirror and was a good force.The electric sockets were good and the hotel WiFi allowed access to any service from all over the world unlike in other hotels I have stayed in. There were no restrictions. Television was provided in the room and the daily cleaning was impeccable. Very adequate mirrors were also provided and the desk was a good size and very useful. it was a great pleasure to converse with the staff in English and Spanish. It felt really great to talk to Mexicans in Spanish as they were so helpful understanding and kind. The hotel had a peaceful and calm family atmosphere. It took a little discovery to locate everything as I had not been to Mexico City before but I would return to the Azores for the location services friendly staff good food value for money and good communications with the rest of the world.

Frankly Azores is not a five star hotel and the facilities are a bit old even though they are kept impeccably clean by the daily services. The hotel music switch was a really lovely feature although the music was not exactly my choice. The fan on the ceiling could be rather delightful for those who enjoy that kind of thing but I do not like moving air so I turned it off. The lighting in the room was great but could be turned off if glaring. The washbasin was fascinating and looked like Aztec marble but had a small flaw on it.

Great location. Lovely duty manager Iris and all her staff were friendly and helpful. Very clean with a nice hot shower!

Very nice hotel and good location. Staff was nice and helpful.

Little bit uncomfortable bed but it’s not big deal

The hotel is very close to everything! The staff is very friendly!

Nothing

Everything

Nothing

Location was great for the price! Facility was fairly clean. Shower temperature was great too. The staff spoke well-enough English to communicate necessary items.

The bed was rather uncomfortable with a low quality mattress, but it was bearable. No air conditioning in the room (if there was, I really couldn’t tell). The wifi was very inconsistent and cut-out a lot. The shower drain had to be covered with a plastic seal when not in use to prevent a foul odor from filling the room - we weren’t directed about this until a few days into the stay.

The location was perfect, there is also a restaurant in the lobby in case you're hungry late in the evening. They have a small elevator.

Didn't like that our room wasn't sweeped nor that enough towels were given for the amount of people on the reservation.

Close to the Zócalo and other central sites. Most of the staff was friendly and helpful.

Our sink and toilet regularly clogged with no intense use.

The staff were helpful, The Location was safe , The Price was very affordable and the wifi helped alot as I was able to connect with family and friends. The calm music set a friendly and comforting atmosphere.

Bathrooms might need some maintenance fresh paint, taps tightening.

Excellent location with good food and coffee nearby. Friendly staff and although we arrived early in the morning we were taken straight up to our room. Quiet and clean. Adequate facilities. Shower hot.

The window faces an interior space - good for light but not for a view.