very good hotel. all perfect. very good service. reception staff are great. very clean room great and fresh breakfast. all staff wad very helpful and great thank you so much

Great location - less than 10 min walk to old town centre. Beautiful spacious and comfortable triple room - giving us a bed each. Staff were extremely attentive and friendly. Great communication before our trip and staff booked a couple of day trips on our behalf ahead of our visit. Good value for money.

Nothing to dislike.

Liked location close to centre,ideal for a city break. Breakfast was good as was the breakfast room. Handy for train which we done on our return journey to the airport. Worth pointing out that train line runs behind hotel,recommend a front room.

Could not fault anything.

This is a fairly small hotel, but it exudes quiet efficiency. There are lots of little touches like type of pillow and slippers if you asked for them. The staff welcome was pleasant and quick. Our room was small, but big enough and had what we needed. Comfy bed, a kettle, which when we were there was not listed on the Booking.com room list, and a small fridge. Thr shower had plenty of warm water. The room was always nicely warm. Breakfast again was efficient, with empty dishes refilled quickly, and whither first or last in the dining room there was always plenty to eat. Good choice of dishes, warm and cold. The old town is just a short walk away.

Absolutely nothing.

When we first arrived at the hotel, we were friendly welcomed by the girl at the reception. Explained everything very well and was very friendly! When we came to our room (we had a room for 3 people) we saw that the traintracks were just next to the windows.. at first we weren't happy with it, but we had to give it a night to really see if it would affect our nightrest. (This didn't affected our nightrest at all, so nothing to worry about!) Our first morning we went to Auschwitz which meant that we had to wake up at 4.30 AM. We asked the reception to take a lunch with us from the hotel and is was everything we needed! (So if you go on a daytrip, make sure to reserve your lunch!) The hotel lobby/bar isn't that big, but very cozy! The staff was always very friendly and there's enought choice. The cocktails are so good and cheap! (Make sure to try the Cheeky Monkey!) The breakfast is small but everything you want/need is there. The location of the hotel is also very good! So long story short: if you go to Krakau, stay here. Friendly, good location, good breakfast, very comfy beds and modern! Also a big thank you for giving me the recipe for the Cheeky Monkey!!

There were some repairs going on in the stairwells, so being woken up before 7 AM because of the noise from powertools is no fun at all. (Of course the timing is according to the company's schedule, but it still was disturbing.)

Lovely clean room with AC and a fridge. Great bathroom with toiletries. Amazing breakfast. Lovely bar and lounge in the hotel. Great location.

Nothing - I had a perfect stay.

The location is good, as it is close to both the train station and the city center. The breakfast is tasty. The staff are friendly and helpful! Highly recommended.

Very nice. Stayed before.

All good. No complaints.

Great Location Very clean Comfy beds Great shower/bathroom Staff were friendly Good breakfast/tour options available Good amenities in the room Offered candy at reception which was amazing Convenience store and huge mall within a a few minutes walk

The railway line is directly behind the hotel and trains are very loud regularly throughout the night, if you are a lighter sleeper - I would not recommend. The walls are thin between rooms - I could often hear other rooms conversations. It was difficult to get the room to stay a pleasant temperature. It would be beneficial to have a ‘pod’ coffee machine within room.

Location is very good, the rooms were stylish and clean.

On my last day the key card to the room stoped working, I had to go to the reception 2 times to finally get it to open my room. I suspect there is some automatic cutoff when the checkout time comes, although I come to my room at 11.50 and the checkout is at 12.00. My suspicion its not a card malfunction is because my family member was staying in a different room and initially his card worked when we returned, but then he went to the reception with me to help and when we finally got my card to open the room he discovered that now his card was not working (and it was already past the checkout time), luckily he had his wife in the room and she was able to let him in without yet another visit to the reception.