The breakfast

it's impolite to ask the client to check out before 11am because you can't start the machine before you load all the sheets. improve your service

The efficiency and the friendliness. The food was great 👍

The stool in the bedroom was a bit risky for the aged

The Location was really very convenient and suitable for me. The lunch buffet was superb and delicious. We had some external challenges outside of the hotel's ambit, that would have affected my stay. The General Manager Donavan was exceptional in the manner in which he handled my challenge. He is well mannered and compassionate to guest's needs. I sincerely commend his professionalism and demeanour. I highly recommend this hotel. Great ambience. Also commend Nancy, the receptionist that settled my colleague and I, with a few things.

The place was okay. Quiet and peaceful. The TV channels were few, so as a TV person, i'd recommend adding some more channels. Other than that, the staff was helpful and friendly and the place is not far from the CBD. I loved that the hotel was considerate enough to prepare breakfast for guests who were leaving the Hotel around 04:00 hours to catch early morning flights.

Nothing. The place is lovely, the food i ate was great and the staff was friendly.

Facilities were clean and felt great. The room was spacious and shower was large enough to really relax and enjoy. loved the staff friendliness. It was easy to engage with everyone. The place was really great.

The TV in the room was not a smart TV and offered minimal viewing channel options. The pool floor tiles appeared to be dirty, I did see the Pool cleaning machine doing it's thing but felt like it was taking too long.

Everything about my stay was awesome. The staff are friendly and superhelpful. I needed a sim card and the locals in Botswana are generally rude to tourists but the hotel staff were amazing, they accompanied us to three different malls just to get a sim card and they ensured to see it through. The location is nice, facilities are extremely clean and comfortable.

Nothing to dislike.

The hotel is very clean and the food from the hotel restaurant was excellent the staff/chef has passion. The location is great. Overall, we enjoyed our stay@ hotel

Some of the aircon were not working in the rooms, so we had to move rooms.

The suite room was beautiful and clean, food well prepared and delicious. Staff very friendly and willing to go extra mile in assisting guests. Top it all my birthday was even superb I was given a special treat, Tebogo, Charles and the rest of the staff for Saturday and Sunday shift are all stars. They make us feel welcome and comfortable, relaxed and home. Top of the class place to stay in when visiting Botswana.

Tranquility,

Had maintenance guys knock on our door saying they were looking for a power source, kinda strange coz reception knows rooms that are occupied.

Staff were friendly and helpful. Good service.

Hotel charged additional amount just for checking in an hour earlier (at 1:00 pm) than their normal check-in hour which is 2:00 pm. That was not at all expected.