Clean, comfortable room. Had a bar and restaurant.

I valeted my car. When I need to leave they had no valet attendant (he was handling an emergency and would not be back for 45 min. “I was welcome to go get my car myself”. I told the staff that if a hotel provides valet - some people need it as they can’t gracefully drag their luggage to a parking garage down the street. The is a large, well staffed hotel. To have one person only that can retrieve cars is just poor operational management. Guest experience should be seamless. We are no longer in COVID days where nice hotels can apologize for crappy experience because there is only one person to get the car. This hotel needs to upgrade their operational management. I had a decent experience in the bar / dining room. But many around me never got their food or drink. .

Great gym! With towels and bottled water, and terrific equipment, including Peleton bikes. Open 24/7. Room was spacious. Parking free. Convenient to highways. Quiet.

Wifi is not free. Bathtub drain was clogged. Bathroom was worn and needs refreshing. Not much nearby in neighborhood as far as eating. Breakfast options uninspiring. The business work room is restricted to guests who belong to the membership club.

The Hilton was very clean and the staff that we interacted with was wonderful. They had a free shuttle to the casinos and came back to pick us up with phone call. The food at the restaurant was good.

Our only complaint was that they didn’t clean our room the first night, but we went to the desk to ask for more towels and coffee and they were happy to oblige.

Centrally located. Clean properly the service was excellent. The fridge in our room was not cooling, I called the front desk and five minutes later someone was at the door. They replaced it without any problems. The bar staff was awesome.

It took the water in the shower about five minutes to get hot. Other than that my stay was very good.

the property was definitely up to my standards. beautiful, peaceful and clean for the most part

the staff were not friendly at all. I had an encounter with the housekeeper who stated she was the supervisor. I pulled back the covers on my bed to make sure I didn’t see traces of bedbugs and underneath the fitted sheet were crumbs and hair. I called the main desk to get this taken care of. someone was sent immediately. once the maid arrived I explained to her what I needed. I also asked for new linen but she RUDELY STATED “I cleaned this room myself. this is clean linen.” um, obviously you didn’t do a good job of cleaning because there’s crumbs and hair in my bed!! she continued to have a bad attitude but did was she was paid to do. I didn’t pay hilton hotel over 300 for 1 night to receive back talk and irritability from a maid. get this fixed immediately

I was there for Geekd Con and the Hilton being attached to the civic center was the biggest bonus it made the money spent on the room worth the price. Staff and everyone were great! Thank You!

Having to pay to use the parking garage when I am already paying for a room for 2 nights and then also paying to go to an event hosted there.

Comfort quiet convenient clean

Restaurant was understaffed and had fly problems. Food was very good. Service was incredibly slow bc only one person bar tended and waited tables- not her fault.

Went to check in, they had me nowhere in the system although I had the confirmation number from booking.com. I had no choice but to book a room while standing at check-in at a much higher right. Tried to contact booking.com with absolutely no success and no response. Still trying to get them to refund my money back. This was my first time and experience with booking.com and will never use them again. Frustration, embarrassed to check in, and still trying to get my refundfrom booking.com.

Appreciated the coffee. The desk persons were pleasantly helpful with city directions.

Would have liked to have restaurant menu in the room, and a small note pad/pen on hand.

We only stayed one night but it was perfect for our needs. The hotel and room were very clean and orderly. The bed and pillows were very comfortable.