I had an issue with checking in because I missed checking my email containing a check-in instruction (room no. & door password etc) beforehand. My bad that I assumed that it was a hotel with a front desk. So I had to call their customer service number and the guy answering me was really kind and attentive resulting in my issue sorted out beautifully. The ground staff appeared soon as he instructed making sure I won't get lost. Beauty. It was first time that I had experienced a reception free accommodation like this, so it took me some time to figure out how it works. I think I'd book a place like this again if I'll ever visit Korea in future. Loved the room and what it has (eg. Fridge, oven, microwave kitchenware, tv with so many local channels and so on). Thanks to what's available and affordable, beautiful Korea indeed.

Nothing really. I am a smoker and my room was on 18th floor, so I had to get out every time I was craving for a stick.

It’s a self-catering service, so everything from checking in, storing luggage, to checking out, you’re on your own, but the staff was very on time with information and readily available to reply messages (during working hours, I guess). I personally prefer it, since the room comes with pretty much everything I need (pan, stove, plates bowls utensils, a microwave, kettle, … and most importantly full body size towels) and no one comes in and out of my room, so security is very good. Location wise, it’s right on the main street of the new downtown, so it’s super convenient to walk around. For solo traveller like myself, who doesn’t have a kakao taxi app, it’s not too bad hailing taxis on the street, you just need to spare a bit more time, just in case fewer taxis driving past. View, city building view, not super impressive, but the giant (yes, not just big, giant) balcony gives plenty of sunlight in the morning, so the room is very bright and nice Bathroom is big and clean enough. 7-11 is right on the 1st floor, but it’s tiny, if you need more stuff, find a big CU or GS25 right down the road

Some human interaction with the staff would be nice 😂 I didn’t mind, but considering the folks who don’t speak either English or Korean, it might be a problem

Really nice! Brilliant location!

The apartment type I choose was very spacious. Loved the Color schemes, the views, and the location. It was easy to find the accomodation and it was really clean. I didn’t have any issues with noisy neighbours. The airport was not that far away and the bus stop was infront of the property.

Only problems was the construction outside in the early hours of the morning. This is however not the stays fault as they cannot control what’s happening in other buildings. Besides that, there’s nothing negative to say about the property itself. Had an exceptional time. Would book it again.

The location is great, easily accessible from the airport. The room was bigger than I expected, the bed was very comfy, good Wi-Fi. Contactless check-in, so I never saw anyone from the staff, but they are fast to reply when I needed something. Clear instructions on how get and open the room and use the appliances (though the link to the instructions in the email sent to me didn't work). Lots of shops and cafes nearby.

nothing

The check in instructions and use of luggage storage was very convenient and easy to use. The hotel location is good as it is nearby to convenience store and other food and shopping areas. It was easy to get a taxi to both the airport and other places within Jeju for our short stay. I love that the toilet has a bidet!!

The room size was just nice to fit 2 person so there is not much room to move around.

It's a style of apartment which beyond my expectation! In the room, it had all things for living in daily life such as washing machine and kitchen. So, it's really convenient like just stay at your home. It's also included the wide balcony that you can enjoy the city view. In addition, the location was really good. You can enjoy the city center just by walk. Highly recommend!!

Nothing!

I absolutely loved it! The place was incredibly beautiful, and the overall atmosphere was so relaxing. One thing I really appreciated was the convenience of the location; it was easy to move around and explore other parts of the island from there. I can't think of a single thing to complain about. The place truly exceeded my expectations, and I would highly recommend it to anyone looking for a fantastic getaway."

Probably one little thing was the elevator cause is use to odd numbers and the other one to even numbers.

Great location and well equipped apartament, close to the bus stop

There was not enough information in the info booklet on site about garbage - I did not find a special zone on the 1st floor ?, and moving rubish to the recycling centre between building 103 and 104 ( where they are? ) is a bit weird for the service you pay. Walls are not soundproof- you can hear your neighbors

Clean and neat, with kitchen utensil and laundry detergent provided. Very close to Shilla Duty Free Shop where it’s the assembly place of most local tour.

Only 2 Coffee capsules provided even with a 4 nights stay… suggestion: better given the amount proportional to the length of stay.