Love the beautiful space. Loved the ambiance of staying in a castle. Spoke no English, which I expect but were happy to use Google to type in our translator. Very kind staff. Uber or a car service or rental is a must unless you are backpacking like us.

We didn't mind, but this location is not walkable for anyone without a car. We backpacked Mexico, so at night we caught Ubers. Don't touch the light fixtures, you may get a jolt!

How awesome is it to stay in a castle! We chose this hotel for 3-nights for Dia de los Muertos as we’re traveling with an 8-year old and it was fun to explore the hallways, the grounds, the guard towers and it even had a swimming pool and playground. I always look for places to stay that has ample “green space” for kids to get out of the hotel room and roam about. It was such a unique experience, no regrets. The rooms were clean, good WiFi, and it had a hotel restaurant which made it convenient to eat anytime (they serve a breakfast buffet for an additional cost). Just walk across the front entrance to the restaurant which makes it easy in the morning so you don’t have to seek out places to eat. The hotel was very busy with visitors and get ready for lots of picture taking.

It isn’t a negative thing against the hotel, just something to consider when staying there. It is located on top of a hill and is a 10-minute taxi to the main center which is an added 70-80 pesos per trip. You can walk it in 20-30 minutes. Taxis come often enough along the Main Street or the hotel can call one for you.

In general the Hotel was great, I had an extraordinary night with my GF (Now my fiancé), the views are really good, its a really good place to take pictures and do events. the reservation was really easy to made via apps and the price was really low.

Things that may need to improve it can be: Parking (It really needs more parking lot), I know the rooms are with the castle topic, but needs to improve with doors, floors, and even the bathroom, but in general I will give a 4.5 of 5.

The property itself

The front desk never sent anyone when called, no remote for the tv, no tv.. the water was cold… the friendlier and more attentive staff were in the restaurant but the others weren’t very attentive

The architecture of the place is beautiful, and the place is very convenient as is very close to downtown

The amenities are a bit old, I understand they want to keep original things but a little bit of maintenance will take the place to another level!

To be able to stay in a castle, was a very nice experience . feel lost in history. Very clean. Nice air aconditionator ,

To have a tour of the castle, with the history how it come about. We want to know more.

Cool castle

I know its castle theme, but need to remodel and fix up the rooms, restroom sink clogged, shower head full of rust, a/c old, curtains old and needed some w40, no WiFi in the bedrooms

The castle is very pretty, we took lots of lovely photos since it's like a museum. The receptionists were very kind and switched two of our rooms for one suite to make the stay for my grandparents easier since the original rooms were on a third floor with lots of stairs. In the night the castle has lights so more great photos. For what you get the price is excellent. And rooms are huge!

Rooms need love. Furniture is old and is not in good shape at least bathrooms are not that bad. But beds are not very comfortable, and on one of the rooms the bed cover had a hole in it. The day we arrived we tried to eat at the hotel restaurant but they were having so many guests that they ran out of food, so we had to pick from only two options (chicken or quesadillas), this is probably because of the pandemic. I really hope they improve the comfort of the rooms (and obviously increase the price).

It was a pleasure staying at this old castle..the highlight was the tour given by Leo, showing everything and telling the story of this castle. I will stay again with family on our next trip to the beautiful city of Guanajuato

We had a chair that was half broken, the drapes needed a little maintenance.

this ubicación and the history of the building

the owner can remolding some things in inside. looks like the installations old. but everything are good 👍👍 thanks by your attention