We requested a baby bed in advance on Booking.com, but the hotel hadn't received the request in advance. However, even though we arrived very late at night, they still were very helpful in locating and bringing a baby bed to our room. The breakfast was also very good with nice freshly prepared options like omelettes, Indonesian noodle soups, and savory rice porridge. There was also a little play corner for kids with some toys. The hotel is also across the street from an entrance to the Botanical Gardens, as well as a short walk down the street from the main mall in Bogor, which is very convenient.

The room was a very tight squeeze. With the addition of the baby bed there was only enough room for a small walking path and the refrigerator wasn't able to fully open.

We had to find a driver to bring us from Bogor to Malabar via the Puncak Pass during the anual Indonesian holiday. We were very lucky to have great support here from Deina at the IBIS reception desk. She worked very hard to make it happen and it did work out well. Thanks again Deina, you're the best!! At the entrance tasty juices are provided for free. We had an early breakfast that was excellent; quite Asia centered but with mouthwatering bubur! Kitchen went the extra mile to provide us with after dinner pineapple, which was actually not on the menu. Another great asset is the location of the hotel right next to the Royal Gardens.

Nothing to speak of. IBIS Bogor sets a hospitality standard that is better than other, similar hotels.

The location is pretty good as far as being in the center of Bogor. Everything was clean, the staff was sufficiently accommodating.

My only suggestion, as other similar hotels I've stayed at, is to have a small section in the lobby that sells cold drinks, perhaps snacks as well. We arrived late, appx 8pm, and one negative about Bogor is how incredibly hard it is to get food delivery after 8pm. Drivers are not very available even on a Saturday night. So we asked the staff if there's cold water/drinks we can buy. The only water available is the room temp glass bottles of water they provide for the room. We finally got a delivery at about 11pm, but if the hotel sold these items, we probably would've been fine until breakfast. Very frustrating!

We chose ibis styles pajajaran for our hotel getaway because it has a comfortable family room, so the two kids get their own bed n tv but still so close with us. The housekeeping (special mention for @Randy was one of then) and room service team (@Ibrahim, @Fadhil) all have excellent hospitality and the warmest and biggest smiles, ready to help. We ordered the chocolava every evening coz its gooood. Pasta was perfectly al dente! Although the kids room do not have too many items, but the kids enjoyed playing the tabletop football away from their gadgets. We must say we looove the air conditioning system in the room: quiet, clean, and convenient. enabling il dolce far niente... just relaxing.

Unfortunately, the land for parking is super limited, so we had to wait a while to get the vallet to bring our car to the lobby. The laundry service is not always reliable and consistent yet. Had to call 3-4 times to ask for update on the status of the laundry but it wasnt clear what time they will get it to us :( Not sure why, but their sop buntut, kuah bubur ayam, soto, all were too salty, while the soto mie broth was full of chilly... ... ... maybe Indonesian soups are just not the hotel's forte? Cheering the hotel for the continous improvement

Located accross the botanical garden, the air was fresh. Near malls and hospital. Staffs are super friendly and helpful. Check in (19 February 2023, 8 p.m) was super quick and efficient. Accommodating my request at their best. Gojek and gofood were welcome. The check out process (22 February 2023, 12.30) was smooth. Full of smile. Breakfast was so-so but not bad at all. Room was clean and comfy. Having 3 nights of good sleep. The shower room was perfect. Will come back.

The breakfast was not bad, but there's room for improvement. It would be better if they include some local foods to the menu, e.g. soto mie, laksa bogor, asinan, manisan buah, etc.

The location is super close to Kebun Raya Bogor and Bogor Botani Square, as well as a lot of restaurants within walking distance, or a short trip away with Go-Jek/Grab/Taxi. I booked a Family Room with Double Bed x1 and Twin Beds x2 for 4 (four) people. The room size is pretty much okay for us; everything was comfortable. Bonus because the beds have bolsters aside from the head pillow, which is a huge plus value for us. :D We also had a massage service. The staffs came to our room and the overall service is great, as well.

The towels in the shower were a bit smelly, although not too bad.

Staff super cute. Location is the best. Massage at late hour is convenient (not the best but inexpensive) but do not let the therapist believe that you are interested in sth else than healthy massage ;-)

I do not remember anything to complain, strange! But you know that ibis styles is a particular category so do not expect sth different.

Friendly and accommodating staff. There was a strange smell in our original room and they changed our room for us straight away

Strange smell in one of the rooms (dirty water smell)

We order family room which actually a 2 bedroom inside one room but only have one bathroom. The beds were comfy, the bathroom quite spacious, the water debit is OK with amount of hot water. The amenites quiet complete where they have a hairdryer attached in the bathroom. The room is pretty quite.

The TV channels don't have HBO nor Netflix though

It was awesome. The kids love and enjoy staying in this hotel. The room was clean and so was the toilet. Recommended for families with kids. I enjoyed my stay overall.

I was concerned about the potential for slips and falls in the bathroom area of the hotel. The flooring felt a bit too smooth.