The staff were so lovely, always a friendly smile. great location right in town and a really cool apartment. Small and practical kitchen with a great private area outside to sit and enjoy. Wifi and aircon were also perfect!

Big room with AC just as the photos show. The place is close to the center, shops, bars and restaurants but far enough so it is not noisy. I recommend it if you want to have a decent sleep. The beach is around 5 minutes walk which is perfect. Everything was good. I arrived early and they kept my luggage at the recepción while I went for my island hopping tour.

I was worried to leave my luggage at the reception, as it is completely open just in front of the street. I did not have any issues though, but would be good if they have a special area/room to keep/lock the baggage so it is safer.

Recently renovated, the common areas are very nice, especially the terrace. Wi-fi works very well. The bed is very comfortable. The location is perfect: very close to the main streets, but without their noise. Great and helpful staff.

Noisy airco system. No curtains between the shower and the rest of the bathroom, which gets wet when you shower.

The staff and front desk were super helpful. Especially Lesley! The inn was very close to shops and restaurants and not too far from the boarding ships (for tours) Very close to cell towers so our group had good signal Would stay here again.

There's not much to not like. I guess the only 2 cons would be the electricity going out on the air con units toward the last few hours of our stay. It worked 99% of the time during our stay and was offline only for less than an hour. No biggie The 2nd con would be the kinda weak water pressure on the shower head. It did the job but a little more pressure would be nice.

Exceptional value, clean and welcoming. New hotel with air con and TV in rooms, breakfast available. Friendly and helpful staff. Locationa good, just two minutes walk from the centre of town.

My room had everything that I needed although it was 'no frills' (no soap/shampoo etc) which is understandable given the low price compared with other hotels in town.

The staff were super friendly, the location and the cleanliness of the rooms really exceeded the price bracket! Drinking water machine right next to our room, nice balcony (not private) but still a great addition & really decent size bathroom / shower

Water pressure of the shower was a little weak but not a deal breaker for us

The location was amazing! The apartment was very well equipted and the staff helped us with everything we needed. All the palmera hotel has common sitting areas, balconies and free filter water stands which made our stay super easy. We highly reccomend.

Unfortunately there were a lot of ants and bugs around and in the room. (It is very regular in el nido but still wasnt very pleasent) But when we asked the staff to clean they got rid of the bugs so just kindly ask! And they will help Also in one of the rooms the water pressure is very slow but in all the other rooms its perfect.

Really kind receptionists and well mannered. Room clean and brand new forniture. The structure gives the chance to book inland or Island tour and van transfert to Puerto Princesa as well.... Private or shared

Breakfast service could be improved by the restaurant. Don't have breakfast included so you can go to have that to the place you like more could be the best option.

Couldn’t say enough good things about this place, excellent location and really welcoming staff. A few mins walk in to town but far enough away there’s not a lot of noise. Clean, comfortable and across the road from a really nice coffee shop. Water tanks outside of room so free re-fills and nice fan/aircon room. Perfect for a couple or friends that are backpacking and want a quite room to re-charge

Nothing :)

Very clean and spacious rooms. The shower is good and has hot water. The reception staff in particular Lesley were extremely helpful. We had an issue with getting to El Nido due to the ferries and the staff were proactive and helpful. They also have free water at the property. The location is close to the beach and in the heart of El Nido town.

The shower drain was blocked when we get there but staff were quick to fix the issue.