I booked 9 days here but only stayed in for about t 2 nights staff helped with bags and even walked me to my room when I wasn't feeling to well (undergoing surgery) without a frown. Nice services in the room washing machine , sink, fridge, microwave Hotel itself is stunning with spa and other services Big smiles from arrival to departure Thanks

These are not big issues, but would have made the experience perfect I only slept there for a few hours on the first night and returned after 7 days (undergoing massive surgery) Toilet rolls were not replaced Upon arrival I ordered food on room service They didn't take the dishes next day. Oh also tv was not smart tv, or there was no option to connect our mobiles to tv, I was very bored after my surgery just laying there and no good tv service sadly that was depressing

Very close to the metro station. Parking available. Near restaurants and espresso lab. Near some of the good asian side malls. Special thanks to Miss güzel and Miss Ece for cooperation. I was travelling with my newborn and had a late departure time, so I requested a late check-out, and they kindly accepted and let us stay till 3 pmmy room had 2 air-conditioning systems, one for the bedroom and one for the main entrance.

All was good. Personally, I preferred sick people or those who recently had operations or surgery be at the hospital and not in the breakfast area. I suggest to the hotel management to send breakfast package for this kind of guests to their room.

It was very spacious, I got a room with the living room and bedroom apart from each other instead of a studio setting. The view from the room was absolutely stunning. The breakfast had a lot of options. I got a room on a non smoking floor, I loved that concept! I hate the smell of smoking etc.

If you wanted to use the washing machine you had to buy the stuff to put ij the washing machine by yourself. I was only there for one day, so I was not going to buy a whole new packet of washing supplies. My wifi also wasn’t working sadly.

Well equipped Nice facilities Warm atmosphere Professional staff

Well located Nice lobby Very good indoor , outdoor swimming pools

Its beautiful and staff are very friendly, exactly as described online

I was 10 minutes late for breakfast on a weekend and i wasn’t allowed to have it. Was expecting them to be abit flexible

The location, breakfast, available facilities, near by stores and restaurants. I was upgraded for free to a suite and all the staff were very friendly and helpful.

The bed & pillow were not so comfortable

I stayed at this hotel for 2 weeks with small dog.Reception people were very helpful and friendly.Espessially Ece and Okan.My room was upgrated free of charge.Very clean.Breakfasts are exeptional.Very nice lady Lily are making great massage!!!!!My reccomendations.Respect to maintance people.Great job!

Extra charge for dog.

Had a great stay here the staff are lovely and super helpful would definitely recommend staying here if I needed to visit Istanbul again the hotel reception upgraded us too which was very nice to a suit room which was amazingly spacious and had everything we needed, the pool and all the other facilities and room service was amazing food was fantastic

Nothing had a great stay

Guzal and ece are one of the most hopeful stuff at the hotel we had a lovey stay they were very informative and friendly

The hotel is beautiful the rooms are spacious and beautiful

Very friendly Staff. Allways helpfull. Special the Guest Relation take care.