The staff was amazing! Usually, hotels make your bed and change your towels only on the third day of your stay or if requested. Here, our room was tidy everyday! Beds were made and towels were changed. When we arrived they had cold water and soda available and breakfast was really wonderful with a variety of choices everyday. I wish they had a waffle maker but they did have a pancake maker. The first I have ever seen.

The property does need an upgrade…carpets and wallpaper. But as always, upgrades do take time and money.

For a 2-star, the breakfast has a wide variety and products from good brands. Free-flow coffee and tea. The room is spacious, comes with a coffee/hot water machine, and is clean. The staff are super friendly and accommodating.

We were there for graduation weekend, so the price surge was mental everywhere, but it is quite unavoidable considering every family wanted to be there in the city for the ceremonies.

We were there to pack my daughter out of college, so didn't spend a lot of time in the hotel. The room was large and comfortable, with a fridge and microwave. The beds were comfortable, with plenty of good pillows. The location was a bit off the beaten path, so quiet, but also well situated to access restaurants and the university area with a ten-minute drive.

The hotel is easy to get to and met all of our expectations after a long drive. The staff were friendly, especially in the breakfast area and the property is clean and well maintained. Breakfast had a lot of good options. We would stay here again.

Not much to complain about. It was a great place to spend an evening.

Staff super friendly. Took care of request (burned-out lightbulb) right away. The tub was a great size for a nice soak. Breakfast offerings are plentiful.

It's an older building clearly in the middle of upgrading various fixtures and decor, so some things were just "off." Blackout drapes didn't meet in the middle.

The hotel was very clean. We could smell that as soon as we walked into the facility. We travel a lot because of our college daughter going to Syracuse Univ. And we have stayed in many hotels. This hotel was very clean and the staff was very pleasant and helpful.

No complaints.

The staf was universally friendly, knowledgeable and helpful. From front desk to housekeeping to a couple maintenance workers I encountered. All wonderful.

The physical plant needs some work. For instance, in my bathroom the toilet seat would not stay up. No pen or paper in the room.

Very clean, spacious room, enough linens , great morning breakfast ( we didn’t really eat, but seen it) awesome coffee and creamer! They also had Dove soap pumps at sink, and in shower! Great hotel!

they charged my card after they said I would pay in morning after check out…. it’s just sometimes I grab a card, and secure the room, but then pay when I get there with different card… but found receipt under my door when I woke up.

The beds were comfortable and the breakfast was excellent.

The door to our room looked like it had been busted into at one point. Some floor molding in the bathroom was also in need of repair. It was a tad overpriced but a decent value overall.

The breakfast wasn't the greatest, the pancake machine was out of order both mornings and there was no apple or orange juice. The noise in-between floors was not the greatest, hear kids running all night. As well as I had to ask for bed settings 2 times for the pull out couch and by the 2nd time I was able to get a comforter for the 2nd night.