I was in town visiting family; perfect, close to family, all the restaurants and interstate. I was pleased with the cleanliness of the hotel from the parking lot to the lobby. The hotel was very clean, the room was great, I was very comfortable and enjoyed my stay. The staff was very nice, and helpful.

I didn't like breakfast, there wasn't a lot to choose from. I wish we would have had more of a selection.

Clean, conveniently located, served breakfast.

Don’t like round toilets, like long oval. House staff did a good job, except the room had no coffee carafe and no regular coffee - just decaf. TV very hard to understand what channels are what. Typing 13 on the remote produces a blank screen. And finally, the A/C wall control temp adjustments did not work. One has to use the controls on the physical unit. And then, placing the control in “Low Cool” causes the unit to run continuously without cycling off and on, so one winds up freezing.

This is our second year staying here on our way to TN. Updates have been made to the rooms since last year, and made our stay even more comfortable. The hotel was clean and staff friendly and helpful. The hotel is within walking distance to Ruby Tuesday, Texas Roadhouse, and several other restaurants. Nearby are many shopping centers and national chain stores, along with some local shops that we enjoyed. We highly recommend staying at Comfort Suites and Elizebethtown KY and will be back next year on our way south.

The staff are excellent at their jobs. The blonde headed lady at the front desk on evening shift was great. She talked to my kids and got us everything we needed. The lady who cooked breakfast was great as well. My daughter was ready to go to the pool but I wasn’t yet. She helped me by playing defense with my daughter and telling her it wasn’t ready just yet.

The staff was very kind and helpfull. They were able to assist me with directions and information about places to eat, where they were located, and when they closed. Their little shop had some snacks, an drinks at a reasonable price. The breakfast what about what I have come to expect from a hotel.

I have no REAL complaints, but if is was to be OVERLY picky, I did not like the shower head in the shower, it was pretty crappy. And my other issue is little to no reflection on the establishment, but you could hear people running up and down the halls from inside the room, which is half the construction of the establishment, and half the fact that a bus load of high school students were staying the night. Neither issue had a real impact on my stay.

breakfast was good; location was good; top floor (4th) did not have any A/C- but the room did and it worked very well- staff friendly, close to shopping, restaurants, etc. definitely on list to stay at again

as stated above- A/C not working on top floor- hallways quite warm

The front desk clerk was friendly and checked us in quickly. I booked two rooms and she was able to put us on the same floor right across from each other

I was really disappointed the hot tub was not working but I was told ahead of time it might not be. I wish they would have given us a 2 o'clock check out but the latest we could get was noon.

We liked the size and layout of the room. Liked the laundry machines, vending machines, breakfast items, the small luggage carts.

Our room was on a floor that major construction work was being done. There was dust in the air, on the carpet, hall side of the room doors and my husband had a cough all night. The tub had bad stains. The bed cover had stains and spots. The ice machine was out of order on our floor and had to go to the lobby for ice. The price we paid for one night far exceeded what we paid for a night in the Hilton.

Everyone was awesome The facilities were clean I had time with my kids and wife

My wife hates elevators Food for Christmas morning was limited I was ill prepared for a DVD player HDMI cord but it was not the hotel's fault and I got lucky at the dollar general

The check in process was quick. The hotel was clean. They had a pool which was the main reason I picked this hotel

I was really disappointed that the hot tub was not working but when I made the reservations the woman did tell me it might not be