New and very clean and in a great location - just under 5 mins walk to the underground / metro. Sweet neighbourhood so you can get a feeling of how the people of Kyoto live. Mattress is good - not a futon, thankfully, though only a double size. Very clean bathroom, usb charging points were very handy.

It would be nice if the on-duty receptionist could sit at the front desk, not behind a closed door- it’s a bizarre set up and feels cold, even though staff were nice. Also, the 4 pm check in time is outrageous - why so late ? Nice that they mind your luggage before check-in time, but considering our room was not serviced during our stay (and I’m fine with this, saves water and the planet) how do they justify such a late check-in time when there’s a six hour window for cleaning vacated rooms from 10 am until 4 pm? Also - no one would have noticed that we checked out before 8 a.m, as there’s no check- out process- felt strange and again, this should be reviewed and I think check-in time brought forward. Staff would’ve had eight hours to clean our room, but there was no way of them knowing.

Great location - far from the tourist area and close enough for public transport access to all of them. The shopping gallery close by has some very nice restaurants open in the evening. The room was comfortable, clean and quiet. We had luggage forwarded to this property and all was in order - even though we were warned that the Reception staff may not always be on hand to receive it.

The only comment would be related to the laundry machines. There are two machines at disposal for guests and the only issue is when the previous guest's run is done and said guest has not yet come to pick their laundry up (after waiting for 25 minutes), the staff do not have a general code to open the machine and put the laundry in a bag, allowing you to start yours. Whereas, this possibility was available in two other hotels we experienced during our stay, where a note clearly warns that after waiting for 10 minutes, the clothes will be taken out and can be recuperated at Reception.

My favorite trait about this location is the location. Everything is so close and if feels like you're in the middle of everything. Everything is walking distance including an outdoor shopping mall strip that includes a Creme Brulee Donut shop that is a must-try for everyone. There's a luggage area for you to leave your luggage locked away before your check in time and the check in process (as well as the check out process) was easy to follow that you do yourself at a kiosk and there's a receptionist desk to ask for help or a nearby phone that you can use to speak to an English speaker for help. The rooms are a bit cramp but it's great for how much the rooms cost. I would recommend this stay for anyone going to Kyoto especially since there's so much to do nearby.

There are 2 washer/dryers in the lobby anyone can use but that also means it's shared by the entire building so don't expect them to always be available.

Nice and convenient location, rooms are clean, comfortable beds and pillows. I liked the room under the beds as it is convenient to put a suitcase underneath and not to occupy too much space. Staff really tried to help as much as they could.

Not adviceable to group reservations as the automatic check in system becomes confusing and very time consuming for a larger group of people. Garbage from the room was taken out only on the 3d day. Walls are not sound proof at all. We could hear people's alarm clock very loudly from the next room. Subsequently, other people could hear us.

I love how it's just next to an enclosed commercial street (lots of restaurants, cute shops and food shops), and almost hidden in a residential area. Just ten minutes walk away from the main street where you could find bus stops and subway station. And chances are high that you spot a delicious restaurant, a cute shop or a shrine along the way. The room is cleaned every 3 days, which we like (less bother), unless you plan to trash the room lol? I saw people complains that the WiFi is bad. We are at the end room and wifi was fine. Kudos to the very nice at reception at the evening on 14 May, he was trying so hard to help even when we had a hard time getting each other to understand lol (google translate doesnt work, of course)

I would love it more if the smoking area is outdoor instead of a small suffocating room in the premises.

Very clean room and facility; close to some location restaurants and grocery store. Quiet neighborhood; Very authentic Kyoto streets and temples in the surrounding area. The market street around the corner is easy for luggage to roll on, which could be important if you want to walk with luggage to the JR train station.

We didn't know that market street when on the first day we walk from JR station to the hotel to check in. We walked through a random local street and it was a nightmare to haul the luggage. And we have a LOT! I wish the hotel could have given visitors a heads up since I believe a lot people would do the same, walking from JR station to this place without knowing there is a smoothly paved market street to walk on.

Immaculately CLEAN! I was so comfortable here and slept incredibly well for my first 2 nights in Kyoto traveling solo. The hotel is set in a quieter neighborhood away from the buzz of the city but so easily accessible if you're getting around on foot or bicycle. It's contactless check in - but don't worry if they see you are struggling with technology on the CCTV camera they'll come out and help you, like they did for me, haha! There an amazing Gelato place called Premarche just a block away. Would definitely recommend!

I was surprised how much I enjoyed it. No complaints here! Thanks all!

Great location close to a sweet street with independent shops and restaurants. Easy to get to anywhere in Kyoto. Room was bigger than expected and the check in process easy.

Only thing that could have been better was the laundry room. The Washing machines needed to be unlocked by the previous person, so we didn’t manage to get our laundry done as the machines were always locked even though the program was finished. Didn’t seem that the other guests had any incentive to go and get their done laundry - some seemed to be in there for a whole day! And the staff have no way of emptying the machine - which seems to overly cautious and made the laundry room unusable.

This place is an absolute bargain for the quality and location. Ideal for three travellers who don’t mind sleeping in single beds close to each other. The shower was excellent with very good pressure. Beautifully situated a few minutes walk from Nijo castle and literally around the corner from a quiet street with the best crème brûlée doughnuts and a cute cafe where we had breakfast each day. Would 100% stay here again if visiting Kyoto!

Can’t think of anything!

This hotel was perfectly located outside a walking strip with many food options! The hotel room features twin size beds that are very soft and comfortable. The staff is so kind and welcoming, especially to tourist. Please go visit Brulee, they sell the most delicious cremebrulee donuts I have ever tasted in my life! I would make the trip to Kyoto again just for those donuts.