Very large onsen (both indoor and outdoor). There’re 3 private onsen. No need to reserve but people rarely use them since they’re small compared to the public onsen. The room looks a bit old but still comfortable. Both breakfast and dinner are super delicious. Dinner is like a full course with satisfying amount of food. Each dish is special. The ramen at late night is also good. All staffs are very hospitable.

The hotel pick up car is scheduled every 30 mins. But it would be better if the pick up time accommodates the train schedule. My train arrive at 16:30. So when I get out the station, the car just leave and I have to wait for another 30 mins. It’s fine to walk to the hotel, but the road is climbing up so walking with a suitcase is tiring.

This accommodation felt like a traditional Japanese style resort. We loved how big the whole place was and there were outdoor spaces to explore. A warm cute coat, on top of the usual yukata, was provided so we could go out into the cold to the restaurants and onsens. The main highlight was being able to experience staying in a traditional Japanese house with dark wood and tatami. Even the layout of the space was traditional and gave us a taste of Japanese living in the older days. Since this place is run by the same company operating Dormy Inns, there were the standard supper ramens, yakults and popsicles. There were also free baked sweet potatoes at 6pm and tasty oden at 7pm. It was a nice place to relax and just enjoy the facilities within the accommodation - we felt no need to get out after checking in. After breakfast, we tried out some of the traditional games and took a short walk before checking out. Shuttle bus was available at frequent intervals from Ito Kogen station. We found the dinner quite value-for-money. The dinner was delicious with good portion size - got to try seafood shabu shabu for the first time.

We had a private onsen tub in our room, however the water wasn't very clean and I could see many small specks of dust or whatever that was in the water. By comparison, the water in the private onsens for public use were cleaner. Not sure if this was because the water was already like this before we use it or if it was because we couldn't drain out the water and could only let the water run continuously and hence re-used the water. To be clear, we showered every time before entering the tub. Anyway, it was a pity as we really liked everything else.

This is a magical place and we wouldn’t want to go away. We felt very comfortable and even pampered, everything was perfect. Communication with the place was smooth. We have got arranged a dinner and a breakfast which we’re not a part of original reservation. When ordering, keep in mind that the dinner is extremely voluminous and very filling. The beds were very comfortable and it was warm to sleep. In our room (apartment) the shower was outside, which was exotic but not at all inconvenient. We have tried all types of onsen on the premises, private and public and our personal little onsen bathtub. All were very relaxing and incredibly clean. Loved the whole experience, and we will definitely come again.

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The food was beautiful and unique. They picked me up from the train station even when I was past the shuttle times. They had a late night ramen stand and very nice onsens and private baths. They even brought my baggage up to my room. Definitely somewhere that would be so nice to go as a couple although alone was very nice.

There's nothing I didn't like per say, but the staff seemed like they didn't quite know what to do with me since I was foreign. I do not expect Japanese people to speak English for me but I felt like i was bothering them with every question i asked from the translator app. It did say they spoke English online from the site, but I had to use a translator for most things which is no problem.

This is probably the best place my wife and I have ever stayed. Everything was so considerate and thoughtful, plus the views were serene and it was so peaceful. This was the best spot to relax and unwind after days of restless travel. Additionally, the dinner staff and their prepared meals were delicious and memorable. Although we live a half a world away, we’d love to come back and stay again some day.

No complaints at all. It was a perfect experience.

A very special experience to live in a traditional Japanese village. The best meal we had in our trip, dinner with good quality.

We have elderlies travelling with us, the village is very nice that left us wonderful memories but is too big for elderlies. Travelling between room to onsen / room to dinning place requires walking ups and downs. For future booking (for elderlies), better put a request for rooms closers to the reception or reserve rooms with elevator access.

Very comfortable and great for first-time ryokan-goers. Free oden and ramen in the evening and night were much appreciated, and the private baths were wonderful. Appreciated the wide range of sizes for the included pajamas, too.

Only complaint is that I wish we'd been able to go to the restaurants; we only booked for one night and all the reservations were taken by the time we checked in.

Everything was amazing! The staff were so helpful, caring and generous. The 10pm homemade ramen by the staff was unbelievable. The comfy bed , the traditional clothing and the private onsens made the experience that much better. Didn’t matter that we don’t speak Japanese either , they were happy to help and some spoke good English. It is like a whole resort. So fun and fulfilling. Will definitely be going back.

The transport to get to the hotel, got a little confusing as we couldn’t use JR pass.

I recently had the pleasure of staying at this spring bath hotel, and I must say that it was a wonderful experience. I was greeted by exceptional service and luxurious amenities from the moment I arrived. As we are visiting for our wedding anniversary, the staff gave us two mini cute dolls as a present which has made our day! The spring bath was super amazing! There are many options in the private and public baths, and we mostly enjoyed the public one, and not many guests used it during my visit! There are ice water and tasty drink at the bath entrance, which we enjoyed a lot! The hotel itself was super impressive; I felt like I was living in a traditional Japanese village; the Japanese dinner and breakfast were a must-have, and the beautiful Japanese garden we could walk around and relax in it. Also, there is late-night delicious ramen available at the noodle bar, inclusive of the stay. I highly recommend this spring bath hotel to anyone looking for a luxurious and relaxing getaway. It exceeded our expectations, and we will definitely visit again!

Great traditional place. We had a bath in the room, which was great. Great public and 3 private onsen. Food was also delicious and interesting.

The setting is traditional. If you're looking for a modern setting - look elsewhere.