The staff was very helpful and friendly. I really liked the breakfast which had a lot of choices. We were there for three nights and did not get tired of the food. The happy wire hour was a nice surprise. The breakfast staff were both very accommodating. The gentleman went out of his way to make sure we had cream cheese. Loved the location!

The happy hour could be a bit longer or perhaps be changed from 4-5pm to 5-6pm. We missed the first day because we got there a bit late. The Inn is a bit dated but the location made up for it. Perhaps the music can be switched up a bit. The oldies are good but after 3 days a switch would have been welcomed.

It’s an old inn right across the beach. Room was clean and spacious. Building hallway, lobby and surroundings are clean as well. 24/7 Coffee, tea and hot chocolate available. Lobby was bright and welcoming. There was also wine, cheese and fruit in the afternoon. Breakfast is good. Free parking.

Building is a little old and outdated in style. Check in was supposed to be 4pm but they had us wait for our room to be available until 5pm, they did not even contact me that it was ready like they said they would, I had to come to the front desk to ask if the room is ready since it was already 5pm. I even informed them of my estimated arrival prior to coming but still we had to wait for us to be able to check in when check in time is 4pm per regulation. There was also a funny smell in our room when we arrived. Elevator is old too, it works slow and it’s rusty.

Great location, right by the harbour, balcony was a nice touch. we were lucky to get the top room so the view was nice. Room was spacious, internet and TV worked fine. Water, tea and coffee always available at reception. Breakfast was great, yoghurts, cereal, fresh blueberries, bagels, croissants, ham, cheese, boiled eggs. We really enjoyed it and would spoilt stay again if we ever come back to Santa Barbara.

The bathroom was a bit dated and could do with a refresh, but that said it was clean and spacious so it wasn’t a problem.

The kind size bed was extremely comfy! I was sad to say goodbye to it! It was cold in Santa Barbara but the heater kept us nice and defrosted. Cozy room.

The staff was amazing since the moment i came in contact with them. i got this room as i had bought concert tickets for my spouse as a pre 10 year anniversary gift. the location to the venue was only 10 min. Ellie helped me set up some cold beers for my partner and he was more than happy with this. The breakfast was good the next morning! we wished we could have enjoyed the pool but we only came for the concert. Thank you again for everything.

the a/c although new it wasn't cold enough but they did send up a fan which helped. I will say cleaning could be upgraded as the bathroom door had black finger prints and some of the furniture needed a lil tlc. the cabinets and the boarders also need a lil touch. Other than that it was overall great.

We had a great view of the beach and it was very close to food places so we didn’t have to drive unless we wanted to.

I wish the bathroom was updated and the parking lot is tiny.

Lovely hotel to stay in as a family of four. Large room with separate room with sofa bed for the kids. Room very clean and in good condition. Location was great and an easy walk to restaurants and to the harbour area. I didnt realise that breakfast was included which was a great surprise - it was very good. Reception staff very helpful.

The kids room hadnt been made up which is fine, i can easily pull out a sofa bed, and there were sheets/cover in place but we had to request an extra pillow and towels from reception. I had to check that we booked for 4 people!

Checking in was smooth and very welcoming. We stayed at the 2 queen bed park side room. The room was immaculate .Beds were very comfortable. They provide hot Breakfast. They had various types of protein and breads. Very delicious. I did miss the wine and cheese hour. Hopefully I catch it next time. Location was ideal because it's located right across the street from the pier and beach. Walking distance to restaurants and stores. Parking is Free and ample. The room had balcony facing the park and little bit of the harbor. Staff were so nice. They know what good places to eat. They recommended one restaurant nearby called Flor de Maiz. The front desk receptionist was so right. The food was so tasty and service was amazing. I will definitely come back to this hotel.

I was fully aware of this prior to booking. The pool heater was down. Since the weather was a little cooler, I chose not to go to the pool. Just be aware of this. Regardless, I still enjoyed my stay. Everything was accommodating. The pool situation didn't really bother me. There is so much to do in SB. I wouldn't have time for the pool

Great location and friendly staff. Room was clean but did need to request a pack in play upon arrival after requesting in the booking and requesting a second time via text message. Very convenient that there are free EV chargers on site that work great and are available. Other EV drivers were generally not charger hogs which was nice. It was also nice that the breakfast included fixings so you could also make a lunch for on the go!!

Really would have been great to not have to request pack in play more than one time. I would prefer the music played in the breakfast area was not Oldies and was instead something interesting and less creepy.

Staff here are extremely friendly and helpful. After brunch we were checking in three friends we'd invited to visit, and though actual check in wasnt until 4:00, and it was just noon, they found a ready double queen room and let them in right then. We went upstairs with them to check it out. It was a lovely room, nicely appointed with a view of the park across the street, and a sea view from the balcony. There was a good sized flat screen tv, hotel refrigerator and plenty of toiletries, including face-wipes and lotion. The next day our friends reported the beds were extrodinarily comfortable, they particularly enjoyed the free wine and cheese and grapes served at 5 pm, and breakfast as well. There is also a computer in the lobby made available to guests, should you wish to check your email or print your boarding pass or whatever. We havent gotten the bill yet, but I believe parking is free. For a middle-low price it was a terrific value.

No complaints whatsoever.