The hotel and its location were absolutely delightful; there is truly nothing to complain about. The rooms are immaculate, and the variety of food choices is excellent. The facilities are modern and flawless, making for a wonderful stay. The main advantages: Location: The hotel offers plenty of options for hiking around the area. The nearby town with ski lifts, Mayerhofen, is easily accessible by car, bike, or on foot. The E-bike rental service works perfectly, allowing you to reach nearby tourist attractions without the need for long hikes. -Service: Each day, the hotel provides different activity ideas in a "daily newspaper." For those who prefer guided tours, there are plenty available almost every day. Additionally, yoga lessons and sauna activities make the stay even more enjoyable. -Beds: The beds were a real treat! Unlike the uncomfortable gap in the middle that you find in 90% of hotels, these beds were true double beds, making the stay feel more like being at home. -Entertainment options: The room's TV is preinstalled with apps like Netflix, Amazon, and YouTube, allowing guests to watch whatever they like. This feature is not commonly found in hotels and was truly appreciated. Though the overall experience was fantastic, there are a few minor points that could be improved: -Sauna: It would be great to have one sauna designated for guests who prefer to wear swimwear or use towels instead of going naked. This option would make the facility more inclusive and accommodating. -Wine prices: While the wine selection is excellent, the prices are a bit on the higher side. Nevertheless, the quality of the wines offered compensates for this minor downside. In summary, our stay at the hotel was outstanding, and any small improvements mentioned here are merely suggestions to enhance an already wonderful experience. We had a fantastic time and would gladly return in the future.

Excellent hotel, with excellent service, good food, excellent saunas and pools but - you need to check very well in advance which room you will get?

You need to check very well in advance - which room you will get In the Zilleralfa rooms category, there are several sizes and although I received a commitment for a 45 sqm room, we got a room that is about 20% smaller and it indicates the unreliability of the hotel and unfortunately spoils the general good feeling about the hotel.

We stayed for a 4 night ski trip, the hotel recommended a good airport taxi company and information related to ski hire and passes. It’s a great location with a few mins drive from the nearest ski lift. They have a bus service with regular timings to and from the hotel to ski lift. The spa facilities are great for day after skiing. The 5 course dinner is absolutely delicious, I’m vegetarian and they always have a veg option.

Spa facilities were great, but steam and sauna were nude only which can be awkward for some people. But you’re allowed to go in a towel. The bathroom door in our room was completely glass so doesn’t help if you’re not going as a couple.

Beautifully built and exceptionally comfy in both the rooms, the spa & the dining/bar areas. Excellent food and well equipped spacious rooms Convenient for the ski bus stop and with a local shuttle service as well. Great leisure facilities with indoor and outdoor pools and plenty of relaxation areas. Whilst it was probably fully booked, it never felt it as tables were well spaced out at dinner and the spa areas were large enough to accommodate all residents.

It’s not walkable to town so you are restricted to the ski bus/shuttle bus times I don’t feel that charging for water is acceptable. This is an all inclusive hotel (except alcohol) & I would therefore expect water to be available at all times free of charge.

Everything! The property is amazingly beautiful, stuff caring and friendly and helpful, location is outstanding and spa - is art of work! They thought about all the details and made my stay long lasting memory! ski/snowboarder shoes are warmed up in the storage, food is delicious, shower has its own place in my heart , bed is comfortable, bridge system give you a very unique stroll and they also pick you up and bring you to the lifts . They even notice I am eating vegetarian and proposed me out of menu dishes! I didn’t ask, they noticed! How cool is that?

Now all other properties feels not good enough 😂

everything! from the relaxing atmosphere and the hearthwarming friendliness of the staff to the whole quality of service and attention to details. we really appreciated the organic cosmetics in the bathroom and the bags with packed towels and bathrobes ready to be taken to the poolside:) you just switch off the thinking and enjoy your stay, because it’s already done for you. The pool area on the rooftop is exeptional with the infinity pools that face the mountains from both sides. We booked a halfboard and had an amazing breakfast with fresh juices, veggies, fruits, pastries of all types, different scrambled/ sunny eggs made in front of you by a very nice lady chef. there are also 2 juicers where you can make an orange or carrot/apple/ginger/else fresh juice yourself. The gourmet dinner was a whole 6- course ceremony with delicious dishes a la cart to choose from and an additional buffet for an aperitif (don’t miss to try a variety of different cheeses offered there as a post-dessert treatment, we were totally full after the main dinner but still went for the cheese and it was so worth it!). We also had a room facing a mountain river and the sound of running water made us sleep like babies! but it can be a bit too loud for someone, so then just take a room facing another side:)

What a stunning 5 day mountain escape. Beautiful wellness spaces and luxurious facilities. Just so very special all of the free events offered to guests, wow, we were so impressed. Thank you Markus for the meditation and sauna experiences. Very rarely do we stay in all-inclusive places but again, wow - the food could not be faulted. More staff are needed when the hotel is fully-booked so that dinner is not a 3 hour event but other than that, a truly exceptional time, thank you.

Everything! The place is amazing and luxurious and quiet. We felt alone all the time. Every detail was thought of and everything is pampering and perfect. The beds are insanely comfortable. The room is perfect and spacious. Everything is clean. The dinner is excellent. The breakfast is perfect. The pools are amazing . Before I arrived they wrote to me to confirm the time of arrival and when I said that I might not make it to dinner, they told me that they would take care of the food for me. The staff is amazing and the attitude is perfect. Available for any question.

It would have been nice if there were coffee/tea makers in the room. It is true that there were tea corners throughout the hotel, but that is the only drawback I can think of.

Location is quite remote, but we expect that and for us it was ok. Saunas/pools/rest areas/restaurant/room are splendid, very high level of standards. Surrounding area is ok for short walks, but we drove to Mayrhofen every day for sports and for distant walks.

At first, I was disappointed by separately payable soft-drinks during dinner, but all other things in the hotel are exceptional, so I remove it from final opinion. When we see "breakfast included" it means that soft drinks included, and this is a standard, I think. So, it really surprises me when "dinner included", do not includes soft drinks. As for me, I better pay more during reservation process than I will think about it during dinner.

Gorgeous, unique modern hotel, located in a beautiful location. Lovely helpful staff serving superb food an drinks. The double room was a touch on the small side, air con would have been useful. Shortage of sun beds around the sky pool, but all round, a lovely experience. Chilled out place, very well maintained, beautifully furnished, very clean and we really enjoyed ourselves, everything of a high standard and condition.

Just the double room was quite small.