I was lucky to receive an upgraded room from a single to a double. The room was spacious, clean, and the shower pressure good. Staff were very nice and I could even take my well-behaved dog with me into the breakfast room. Breakfast was nice continental selection with added scrambled eggs and bacon. I had reserved a parking space, which was a short walk up the road, but there is a loading area just outside the hotel door. With a dog that likes to sniff most things when walking it took us a while to get into town but the walk was nice alongside the lake with plenty of benches and the small park the other side. Good connections from town to other places on the lake with the catamaran to Konstanz as well as ferries to other towns. The hotel was easy to find using Google maps, it's on a one way section with the open air parking (about 8-10 spaces) at the end, if you are next to their garages you'll need to drive back around the block to get to their open air parking spaces!

With the Euros, there was quite a lot of noise at night with car horns, which were very loud. This I understand is completely outside of the control of the hotel, but more to highlight the room is not fully soundproofed. There are restaurants close by next to the lake. To get to them, you need to walk through the small park which during daylight I felt safe to do so, I probably wouldn't want to in darkness but a longer route could be taken which was better lit.

I had a nice room with a couch, fridge and water kettle for a few euros more than a standard single. The receptionists were very accommodating and helpful with some car and parking issues that came up and solved it quickly so it never became a problem. One of the breakfast wait-staff was extremely considerate. Once she understood my dietary restriction she accommodated it, and the next day brought me the same thing without me even asking. And she told a colleague of hers so I would receive the food I could eat. I felt very cared for and am very appreciative to this woman. The location is also great, right next to the lake, the train station, a grocery store and restaurants. There is a great restaurant a block away.

The dinner at the hotel restaurant is not worth the price. Highly recommend going elsewhere. There is a hotel restaurant down the street which is actually fantastic (ask at the desk!)

Very good location with the train station a few hundred metres away and just on the other side of the street from the lake. Very large room and bathroom with a bathtub.

Dinner at the restaurant was excellent but the service was a little slow. If you need gluten-free bread for breakfast, double-check at check-in that they have made note of your needs or else, they will not have it ready for you (I found out the hard way the first morning although I had mentioned it when I booked the room). They were very apologetic and super nice about it the second morning.

Very spacious clean room. Very quiet. The location was good near the train station and the waterfront boardwalk.

We were visiting from Canada and none of the information was in English. Also the staff members did not always seem to understand English well. Not sure how many people visit from English speaking countries, but it would help if their was a bit more fluency. It seemed sometimes like the front desk staff were focusing more on their paperwork than the guests. The restaurant waiter was great. Very attentive and he spoke English well.

Bed was very comfortable, free bottled water was nice gesture and restroom was clean and adequate. Breakfast was a bit confusing because it is in two rooms but after that discovery we have found everything we wanted.

Room was a little small and I saw on booking that there are rooms left with two single beds (in same price) but receptionis didnt allow us to change our double bed room to that.

The hotel is centrally located, only 5 min from the train/bus station and directly on the lake promenade. I had a low season offer, so it was great value for money. The room was big and clean but the air in the room was always a bit stuffy, so I kept the window open all the time. Great and spacious bathroom. There was a fridge, cattle, tea, and coffee in the room. The staff was very friendly and professional. There is an excellent (and expensive) restaurant downstairs and a rich and diverse breakfast (€12) is served there too. Overall, a great experience and value for money in my (low season) case.

The air in the room was stuffy

Spacious room - but see below. Really kind helpful staff. Good breakfast - but see below. Good location on lake front and only 4 minute walk to station.

The furniture in the room was ill-chosen. Though there was plenty of room, the bedside tables were ridiculously small. The wardrobe had a rail for the 30 dresses you did not bring but no convenient shelves. To watch TV from the large sofa one had to turn one’s head 90 degrees. The “music” at breakfast was too loud and no one wanted it.

Location, staff, cleanliness all top notch. Close to Hbf, room spotless, staff friendly and helpful. Room was very well equipped, en suite shower/bathroom squeezed in, mini-fridge & kettle, plenty of space and room window could be opened as well.

This is not really an I didn't like, more a just bit overwelmed. The breakfast was superb, fresh & tasty & plenty of options but I just felt the room was too much. I know it's a highly rated restaurant the rest of the time but I just felt if I touched something & it broke, I'd have destroyed a piece of history. As I said, it's just the way I felt.

Comfort rooms are big and comfortable. Staff was mostly helpful. Good location.

Standard rooms are small. Parking situation is problematic. If you reserve a spot, make sure there is one. Breakfast was bad. The food was standard good but not enough. Staff at the breakfast restaurant is not enough and not friendly. The restaurant is too small for the number of guests and the kitchen doesn't keep up with the needs. All together, breakfast is an unpleasant experience.

The hotel is conveniently located close to main train station and promenade. The room we stayed in was facing a main street, however due to speed limit on the roads there was no too much traffic noise. A bit noise came from a bar loading bottles but not bothering us...and you could always close the window. The room was very luxury and had excellent bed.

Parking must be reserved well in advance due to limited number. However there are ample garages around.