We LOVED this hotel. The staff were amazing and really looked after you here, the couple that run the hotel are also heavily involved and it was nice to hear about their story. When we arrived they had upgraded us to their traditional Austrian room with mountain view for no extra cost, you have prosecco on arrival and get a bundt cake in your room. The food was brilliant - best hotel I've been to for food. It's nice to have the buffet for breakfast and a 6 course meal in the evenings (food choices changed every night so this was varied and you were never eating the same thing). The afternoon snack consisted of soup and a sweet treat so for us this was enough to call lunch. The only things not included in your stay are the drinks. All staff were amazing at English, apart from a few. In particular, Layla was amazing! Spa was lovely, however, it did confuse us the first day as certain steam rooms or baths have to be turned on by a button in order to use it. We eventually figured it out but on our first day we thought things didn't work! Once you have the hang of it, it made sense and was easy. The location was gorgeous and I loved exploring Abtenau. We went on a couple of local hikes, one big and one small. The views were incredible! The town was quite quiet, but we did go in Oct out of season so this is to be expected. I'd also say be prepared to take cash euros, as the majority of places only take cash out here. The hotel also provided a travel card which gave us free travel on the 470/471 bus which went in and out of Abtenau and also gave us free travel on the S3 train, this means you can get in and out of Salzburg for free, so we did two day trips there during our stay. The hotel owner informed us that they didn't get guests from the UK very often, but I highly recommend this hotel and my partner and I have already said we'd definitely return! Already recommended it to friends and family.

My partner and I would have loved a more equipped gym, as we are regular gym users. The gym is very small here with limited equipment, so if that is a priority for you then it might not be suitable. Despite this though, we still said we would return to this hotel because it's so amazing in every other way!

Breakfast and dinner were exceptional! Congrats to the chef! The mountain view from the room and the garden was astonishing, watching sun rise and sun set was breathtaking. The location is great and strategic, with easy access to Salzburg, Hallstadt, Mondsee, Attersee, St.Wolfgangsee and other. Hotel is situated in the center of Abtenau, close to a pharmacy, Spar and main square with bars where concerts are often taking place. Everyone was very kind and welcoming at the hotel, we cannot wait to return! Highly recommended!

The dinner time is 6-8pm, it would be better to last till 9pm due to trips around, but it is just a suggestion, and we were happy to return earlier in order not to miss amazing dinner :)

Staff were exceptional. My luggage did not arrive at the airport and they were very helpful with letting me know where I could buy certain things. Very relaxing check-in, beautiful spacious room with a spectacular view, the spa and pool area was enormous and very quiet, so many ameneties I didn't even try them all. Free tea, water and fruit at all times of the day. Room service was fast, breakfast anything you could want or need and even had a 'late breakfast' until 2pm for grabbing snacks. Exceptional hotel and wonderful stay.

I don't think wifi was available in the rooms. Otherwise, cant fault the hotel at all.

Good location, close to Hallstatt and Salzburg, wonderful indoor pool and spa facilities (open only until 7pm which was a bit of a disappointment). The breakfast was exceptional, deli meats, cheeses, eggs, meatloafs, smoked salmon, spreads, cereals, yogurts, jams, honey (6 types!), pastries. Gorgeous view from our room!

No air conditioning, which usually should not be a problem, given the location. The few days we spent there were hot, but we kept the windows open overnight and it was fine.

The people in reception were fantastic. Always ready with help, a smile and a happy mood. The food was really nice. We enjoyed the stay, and we would come back. Most of the personal were great.

The room was a bit dated. Having a toilet with no sink (had to go into bathroom for that). One of the waiters (older guy) just seemed like we were a burden, and he didn't provide a service that gave a good experience.

The team is simply fantastic. As arriving after closure of kitchen they called us and took our order and kept it warm till arrival. Room clean and well equipped. Our children got some present waiting for them. Wellness area was a very positive surprise. Dinner and breakfast extremly good. I simply can not say anything bad about the place. It is simply one of the 10 best hotels I have ever been (am a frequent traveller)

All was good

Place is like from a Fairytale / Märchen. Sleeping with mountains. Air pure. Very friendly staff and management. Excellent food. Spa and Wellness with variety of Programs. Comfy beds. Open spaced garden. Pets allowed as well. Place has soul / Seele and tradition and that speaks for itself. Simply a must come and experience. "Moisl" deserves 5 Stars ⭐️⭐️⭐️⭐️⭐️

Leaving, but we"ll always come back 💙🔆❤️

Staff was super polite and friendly, rooms have amazing views to the mountains, the whole village is placed in a lovely and quiet area, breakfast was excellent and the rooms were clean, I had an amazing experience at your hotel, and sure thing that I'll come back, thank you very much for your lovely hospitality 🙏🙂.

Everything was great, nothing bad to say.

Hospitality of the staff was second-to-none, I sustained an injury prior to coming to the hotel. I warned the staff and they were waiting at the door to assist with my bags and any other needs I encountered during my stay. No request was too much. You have firmly established my repeat yearly custom - thank you

No issues with the hotel

A magnificent hotel in a small fairy-tale town at the foot of the mountains. Excellent service, friendly staff, large spacious rooms and magnificent views from the balcony. Delicious breakfasts, excellent spa and pool. Not far from the hotel there are excellent mountain tracks and many attractions.