Excellent location in beautiful Tuscany with fabulous views. Great very big outdoor pool. Really good breakfast with a large selection. Super Spa with the nicest facilities. First class staff in all restaurants, bars, reception and spa really nice and friendly. Had a great complimentary tour of the Medici Grand villa next doors.

Be aware that the road to the hotel from the south is closed during week days. Our cab driver did not know this so he left us to walk the 2,5 km uphill! Would have been 10-15 km detour to go back and around to reach the hotel from the other road. This is obviously not the hotels responsibility but good to know if you are getting a taxi from Florence airport.

Arriving in Florence without any hotel reservation, we stumbled onto this place out of shear necessity. Booked in for a single night, but loved it and stayed an extra couple nights. Clean comfy rooms, excellent bed and linens, friendly staff and a great little little hilltop village just a short walk across the grounds where you can grab a killer bottle of wine and charcuterie. I think they have a couple of pretty good restaurants in the village as well, but we just had some wine, cheese, and marveled at the views. Perfect place if you have a rental car and want to strike out on day trips, and get back to a quiet evening. As mentioned, we stumbled onto this place and loved it. Would have been even better with some better weather, as the huge pool looked pretty inviting. This is a place that you could stay for a whole week or more and unwind.

The breakfast buffet was OK at best. I'm not a big breakfast guys, so a quick snack was fine.

Great breakfasts - good quality and healthy food. Location was ok for us as we had a car - we've been travelling around. However with no car the location might not be very comfortable. There is a small "village" in which you can find mainly restaurants (which are rather poor quality). So you need to have a car - other way you will be staying only at the hotel.

Poor quality restaurants in the village - next to the hotel (however this is not the fault of the hotel). In general I reccomend eating in the hotel restaurants (not other). The main swimming pool was closed for 2 days due to wedding that took place in the main building - it was closed for other guests not for wedding guests. In my opinion such situation should not happen for two days - one day is maximum. Taking into consideration the fact that we've been there for 7 days. High prices in the hotel restaurants.

Very friendly and helpful staff. Location is great if you're looking for a calm place outside Florence. About one hour drive from Florence city center. Nice swimming pool area as well. Continental breakfast with two vegan options (vegan croissant and a vegan cake).

Shower small and a bit dated. The spa opens only at 10 am, which is a bit late if you still want to use the day for visiting.

Unbelievably beautiful property once owned by the Medici family. Could be a setting for a movie. Location on the top of a mountain. Restaurant and staffing couldn’t be better. Bring a camera for the vistas.

nicely decorated and confortable room. ground floor was very practical. staff very kind. breakfast was of good quality and nicely set in restaurant building

just the place a bit isolated. not any shop in village . it is romantic yes but a bit too peaceful life surrounding. Also I may add even if staff is kind in restaurant, they are a bit over the top and pushy, when choice of dishes is very scarce, pricy as well and food is not special at all as they pretend...good yes but not more.

The location and facilities are great. But what we appreciated the most was the people working there - very friendly, smiling and trying to make our experience as great as possible.

Very nice location, quiet and peaceful (note: I did go there during off-peak season). Lovely staff and excellent breakfast. Bedroom was huge and the bed was comfortable.

I wish I had more than a day to enjoy the place. Also, I wish I had known earlier to bring my bathing suits for the spa (it was a last min booking).

Beautiful! We loved both “sides” - the Borgo side was charming and the Tenuta side was just lovely. Breakfast and all food was great and the grounds were just perfect. The spa was enjoyable. We came to attend a wedding and never left the property because there was so much to do there.

Nothing - everything was perfect

This is a beautiful hotel with incredible views. The breakfast was amazing, lots of choice and a high standard of food. The restaurant staff made us feel extremely welcome for our 7 day stay. In particular Schiro and Salam were incredibly helpful and friendly with our 10 month old daughter. It is only a 40 minute drive to Florence and there are some lovely restaurants (and more incredible views) in Artimino. I also got a manicure, pedicure and facial at the spa which was a lovely experience.

Our room had very little light and there was no private outdoor area but that was a result of the type of room we booked. Would definitely recommend trying to get a room with a view.