This is not a hotel for people who expect modern luxury - this is a family owned hotel with the history, heritage and soul, run by the family's next generation. The owners work in the hotel on a daily basis and all the staff are very friendly towards the guests. The staff has very warm and individual approach. Location in the city but off the beaten track on a quiet street. Hotel in an Italian mountain style, well-maintained and very clean. Excellent and varied food for dinners (top among our experience). Wellness area available for guests - ideal for relaxing after skiing (incl. indoor swimming pool and outdoor sauna and Jacuzzi). On request, a ski bus takes guests to 3 stations in the town. An exception was made for us and we were allowed to come with a small dog - thank you. Overall we had a great week at Hotel Gianna and would love to return in the future. We highly recommend. Interesting fact, the hotel chosen by the Scuderia Ferrari F1 team (incl. Michael Schumacher, Kimi Räikkönen, Fernando Alonso) when staying in Madonna di Campiglio for the Wroom event. At least 10 F1 drivers world champions, which is probably a very good result among hotels :)

The hotel has a very special atmosphere. The owners and staff are very hospitable and helpful. The special thank you should go to the hotel's restaurant. Every day we couldn't wait to eat delicious meals and have a lovely chat with the people working there. Thank you for making our stay perfect!

Very helpful and friendly staff, great location

The carpet in the room, my wife and I had throat and nose irritation from the first night and it only got better when we left the hotel

The room was very nice and clean and the bed was comfy. Good location as well. Parking on site and a shuttle to the ski lift. Breakfast was really good with a decent amount of options to choose from.

The room was a bit noisy. The room next to mine sounded like an air mattress was being inflated nonstop. Also Hallway noise was an issue.

Great hotel. Possibly the nicest staff we have ever experienced at a hotel. Everyone so friendly and helpful. Great food, and nice bedroom and bathroom etc. All highly recommended

All good

Breakfast was superb.

Dinner was too fancy for us. We like more conventional food.

The location,the manegement,the room everything was just perfect

Nothing to mention

The hostess when I arrived was very pleasant and gave me all the necessary maps and information I would need. The breakfast staff mainly was good and quick to get you situated, The location was a little bit of a walk (15min) from the city center but only a little (5min) for a ski rental store and Spinale lift. The shuttle driver for the hotel was on point everyday. It was a wellness hotel (spa, pool, etc.) The room had a balcony so you could assess the weather each morning.

The picture on booking.com of the single room with the bed in the middle was not what I got, but it is what I was expecting for over 200/night! When I received my bill at the end of my stay because extras are charged to your room there was a 17 euro glass of spremuta di frutta (orange juice) on it, should've known when they didn't give a menu with prices, but I never would've thought it would be that HIGH!!! The owner (his picture was in the hallways) acted as if he wasn't there to assist the guests, and would kind of just shrug off when I was trying to get info on the summit conditions (weather).

Good breakfast buffet but we were not told that we could have different kinds of eggs if we asked. Only found out the last morning. Maybe a little note on the breakfast tables could resolve that? Shuttle service works well. Single room has all it needs but it can feel a bit cramped. Clean.

The rooms are very badly isolated so even if your neighbours are quiet, you will still hear everything and the doors make a lot of noise when closing. Makes it impossible to sleep a little longer. Unfortunate. It's nice to have a little snack available when you come back from the slopes but it was always the same and not very tasty compared to other hotels I have stayed in in MdC.