As soon as checked into the hotel, the customer service was impeccable. They would listen to all of our requests and try to meet them as best as they could. The breakfast every morning was phenomenal for being a boutique hotel. In addition to a buffet, they have a to-order menu, and the food was great. The ambience of the hotel is also top-notch. Definitely recommend staying here.

Elegant hotel on a nice quiet street, moments from shopping and bustling old town streets. The courtyard is a beautiful space in which to enjoy a delightful and extensive breakfast. Our room was perfect- spacious, beautiful decor, large bathroom with a fantastic soaking tub (we loved it!). We stayed in a room with a day bed which was a perfect place for a siesta in the afternoon. The air conditioning was epically good- such a rarity in the Mediterranean in general. Staff was wonderful. Would come back again anytime we visit Mallorca.

Would be nice to have parking options on site or a voucher for the public lot.

Location is hard to beat. The place is built for romance. Breakfast was very good.

Not all the facilities were open - restaurant was closed the night we arrived. The bar never opened. Aircon was switched off for the season. TBH, the decor was tired and the place needs a refresh. Overall, a 4 star, not a 5 star experience, and therefore over priced.

lovely buffet and cooked menu, served in a beautiful inner courtyard with great coffee . Decor was gorgeous throughout and the the bar in the hotel was lively late in the evening a great way to end your night Brilliant location, quiet yet very central, lovely staff

It was all very nicely done, would have been amazing if you were able to use the small pool in the inner courtyard as a dip pool or jacuzzi. I did think on balance that it was expensive in comparison to nearby hotels, but it is boutique and w had an excellent stay

A beautiful property - very Moorish/Moroccan in style. Rooms dark and moody which was fantastic initially although the lack of light was slightly frustrating at times. Huge bath which was fabulous. The staff were exceptional - very keen to please and welcoming. The hotel is perfectly situated in the centre of Palma close to Cathedral, old town and plenty of good restaurants and bars for eating and drinking.

Slight recurring issues with water and electrics going off but usually only for a few minutes. The bar was not open when we arrived and until the evening which meant we couldn’t have a glass of something. But that was not a huge inconvenience. It just would have been nice to kickoff with a drink in the small but attractive cocktail bar s we were with 2 other couples and at times sitting around waiting for each other.

The ambience of a true boutique hotel was simply fabulous! Each floor had a single room in our block and that made it simply quaint and special. The lighting and the decor bring out your inner Goth! 😎 Very good front desk service and overall support. Definitely will be back!

Can't really think of anything besides the beautiful bathtubs that would probably be a catastrophe for older travelers to turn money the faucet. Hey, but that's the price you pay for style and design.

Its the little things, all those details. If all fits together you might not like the aesthetics, but when the overall picture is defined in coherence to the smallest detail you have to appreciate it. Wait! Just imagine if you actually like the style. I personally have fallen in love with this dim, dark room. The walls are not exactly black, more like onyx black but it just feels right when coming back from mega sunny street. The interior achieves its style through thoughtful solutions, craftmanship and smart ideas. This is something I appreciate very much. Like the wallpaper on the closet's front doors matching the fabric on bed's headboard. nice. All smart house controlled.

nothing I can thing of.

Lovely property and amazing staff

We unfortunately had many ants in our room (4) and this made us feel rather uncomfortable. When making the staff aware they got us another room for the night and housekeepers came in and cleaned our room. Unfortunately with the heat ants still appeared in the room but the hotel gave us a bottle of champagne to say sorry. And I suppose that’s the 5 star touch.

Stunning venue. I love the atmosphere of this hotel. Each room seems to have a different vibe. Number 8 was my personal favourite of the ones I saw. Breakfast is rather small but fresh and delicious. Staff is very friendly and attentive. Awesome location to explore the city from.

There is no pool. The sister hotel a few streets away however is however granting access to their pool for guests of this venue.

It is a quiet and beautiful hotel, very boutique! If you seek for a luxury shelter with excellent location, walking distance to Cathedra, shopping avenue and dozens of great tapas bars and fine restaurants, I would highly recommend this hotel.

Hard to say anything bad about this place. Could be cheaper :)