Very very good food. Breakfast great and dinner we had was really delicious. Also the position and green views were calming.

Too soft mattress maybe. Otherwise all great.

Excellent food, including breakfast!!!! The forest and the mountains are amazing. There is an old uranium mine (Podgórze) close by, book the extreme guide on their website, super exciting!

Calmness, being in the nature

Nothing everything was what I needed

We liked: Restaurant Staff, Views, List of the things hotel can share with you extra upon request (like special kinds of pillows etc), recommendations what you can visit nearby

We didn’t like: please add to the checklist of cleaning the headrest od the bed. When we sat on the bed I saw dust in the air, I turned behind me and saw big layer of dust. I took a picture but will not attach it. Also carpet was not vacuumed well. Rest of the room was nicely cleaned. All massages felt the same. When requested classical massage which should felt different than relaxing one - honestly no difference, stuff was nice though but I did not receive what I expected. Shower head did strange noise - due to pressure and leaking, easy fix should help.

Rooms its so old

More or less nothing.

Very very poor level for a 4-star hotel. Feeling that the owner has no willingness or no capacity to invest and make it at the standard of other four-star hotels. Very limited staff available, and quite unfriendly but for one person in the restaurant. There was nobody at the reception desk when we arrived on Thursday night, and we had to go through multiple corridors to eventually find somebody who could call the receptionist. All seemed very old and without any style (furniture in our room seemed to be an assembly of unsuited pieces coming from an antic). No attention at all to the details (the holding bars in the swimming pool which are not solidely fixed, the hamam which does not produce any steam, the hospital-style lights in the swimming pool and in the sauna), no staff and no towels available in the swiming pool area with the spa actually closed when we stayed, the poorness of the wifi actually disfunctioning most of the time in our room. Really felt that the owner is trying to save on all costs, but this is obviously at the detriment of the customers (no one would dare to say guests in this hotel). I had reserved for three nights, but looking at the disaster, wanted to cancel the last two nights adn look for another place, but was just answered that the details on the hotel were in the confirmation mail. So no refund. Booking.com is to be blamed for this stay too. Looking at the hotel, it is ununderstandable this hotel attracted a rating above 8 when I booked, which means Booking does not monitor and double-check the opinions and ratings that are posted. At least in respect of this hotel.