When we pulled up, we were greeted by genuine customer service, and that was the same throughout the trip. The location is perfect to venture into Vail and the views from the hot tub are incredible. The bedrooms are a good size with great amenities and if you need any additional coffee or waters, the reception had them for free 24/7. We stopped by the cocktail bar for a cocktail and wine and the quality of the drinks was second to none. There was also some good drink offers on. I will be returning for sure!

I booked the room for 3 people and it was only made up for 2, but reception put that straight immediately.

The pool and jacuzzis are the reason why we chose this hotel as we were traveling with our kids. The pool is the amazing and warm. Gaming room was for free and the kids loved it. Our double queen room was nice and comfy. Free cofee machine in the lobby was a plus.

55 dollars parking fee per 1 night. We stayed 2 nights so 110 dollars seemed to be a lot to pay for parking. There is no free breakfast. Overall everything was great but there was a forgotten pretzel in the corner of our room and some forgotten stuff in the fridge.

In the summertime, this is a fantastic location. Right next to the crossroads and the village, with lots of excellent restaurants, coffee, shops, and clothing boutiques. It is a beautiful setting. In the winter, it’s a bit of a hassle.

It is an older property, well-maintained, and the layout really leaves something to be desired. Getting two rooms is a giant zigzag, and breakfast is located fairly far away. Coffee is not available until 7 AM and I am an early riser which really didn’t work for me.

Very elegant and nice hotel with outstanding service level, coming straight from the employee's hearts. Rooms are spacious and beds are comfy.

The fridge in the room made a beeping noise, forcing me to disconnect it in the middle of the night, in orser to be able to fall asleep again (room 423). The poll area need a deep cleaning of floors, cushions, etc. It was not upto the hotel's standard of all other areas.

Great location; walking distance to the village. The property is nicely decorated and had a nice ambiance.

Too many children screaming at the pool and parents not watching/paying attention to them. Difficult to have a nice relaxing day to check out from work and the real world to be surrounded by screaming children who are spitting up in the pool.

I love the staff. I found everyone very friendly and professional. The photos on Bookings.com didnt do it justice. Its even nicer in person. I also liked the complimentary coffee and flavoured water in the lobby. It was a nice added touch. Location was also perfect.

Loved pool, hot tub, The Gambit bar with music, cookies & hot drinks after skiing. Room was kept very clean. The location was great & they offer a place to hold your skis/boots at Gondola One.

Lighting in room was very dark.

The location, facilities, room size, the outdoor spas, the games room, the ease of access for ski gear and rental. So many things we loved about The Sebastian!

Not much not to like!

The location is great, right in the village! The staff were very nice! We got a bottle of champagne for our anniversary! The room is comfortable!

The pool area is very small and not enough lounge chairs! We got a room facing an alley way and very early in the morning there was a truck and men working and making a lot of noise! My husband ordered a vanilla latte from the restaurant in the lobby that was expensive for a very small cup, be aware!

This is a lovely lodge-like setting with a large and comfortable lobby and reading room which are perfect for doing work outside of your room. The spa and store are high quality. The rooms are nice, the bathrooms however still use shower curtains which leak, I always prefer glass. The hotel has many caverns and nooks and a very woodsy feel that matches Vail. You have a sense of quality and that some thought went into it. Definitely recommend.

My beefs were that the shower had curtains not glass, the car valet is too high, and the hotel is a bit of a jog to get to the center of town. Otherwise, I had no complaints.