Wonderful staff , impeccable service, beautiful rooms, and a very relaxing environment,

A bit far away from the city

The hotel grounds are beautiful, with well maintained garden and swimming pool. The staff are extremely friendly and helpful. As I forgot to bring my swimming suit, the hotel staff has driven me to a hotel next door to buy a swimming suit and waited for me to try out and then drove me back, all free of charge. The food in all there restaurants are very good, probably one of the best in my 14 days stay in Turkey. During my stay, all my diet restrictions are fully taken care of. On the day of my checkout, I have to leave at 6 am to catch an early flight and the hotel restaurant is not opened yet. The hotel has prepared a very nice breakfast box for me with smoked salmon, eggs, gluten free toast, orange juice, coffee and fruits. There was so much food that it lasted me till dinner!

Everything

Food and beverages prices are so high

‏really.. everything about Susuna hotel was great ‏One of the best experiences I've ever had ‏Staff, facilities, rooms,house keeping, restaurants ‏ Most importantly, the staff is more than wonderful, especially the front office manager, Mr. Hakan, and the young man at the gate, Ogun (I hope I wrote his name correctly) and all the restaurant and spa staff. May God protect you and bless you. ‏Thank you for making my trip more beautiful and I look forward to seeing you again. A lot of thanks from me and my family. Stay well 🌷🙏🏻

Nothing

it was a unique experience. it was not like any other vacation. wonderful hotel with lots of facilities. all staff are friendly, helpful, and english-speaking. Susona hotel creates a different world for couple of days of vacation.

nothing at all.

I particularly liked staff's kindness, awareness and attention. We had very rude and loud neighbours who would show absolutely no respect. Senior management proposed us to move into a bigger room at no charge. I think the senior management put a very heavy (and welcomed) importance on their guest experience. Thanks again to all involved, my family and me will always be grateful for your kind offer. Really recommended.

During the breakfast, some waiters may have a tendency to forget orders. Not a big deal but definitely something they could be improving upon. But anyway, we are in vacation after all and I have no problem taking a bit more time having my breakfast.

Everything perfect. Super location, great views, excellent service, quiet atmosphere with sophisticated guests (we have been there mid of October)

There are only two things we did not like at all: 1.) There are ladders from the wooden piers to the sea. These ladders provide only one step unter the water surface. This is a no go and must be fixed. If you come out of the water you need to knee on the first ladder otherwise you never can't go out of the sea. There must be at least 5 or 6 steps unter the water surface to ensure save entry both ways. 2.) Despite the fact that the area is calm and quiet there is a lot of disco noise coming from other clubs at the other side of the bay. Mainly between 21:00 and 1:00am. Not nice.

We stayed at Susona for one week for our daughter’s first birthday and I must say it was an unforgettable experience. All the staff members were so friendly and always there to help and made our stay exceptional, especially, front office manager Baris Kayserilioglu was always there to make our stay so comfortable. We travelled all over the world but Susona’s staff’s service was at a different level and I would like to say massive thank you to all of them. Especially, Baris, Eyup, Barut, staff from breakfast restaurant and reception. We would definitely love to go back in the near future. Thanks from Irfan & family (especially baby Dua)

Gorgeous location, gorgeous hotel and exceptional staff! Loved it

The best hotel in Bodrum!! It really fits the luxury category. The territory is chic, drowning all in flowers. The rooms are stylish, large in size. And what kind of breakfast do they have🥰. They are unique. Upper class !!! The territory of the whole hotel is immersed in flowers!!! Amazing!!! And most importantly, the people who work there. The entire staff is so friendly, and exceptionally all!! You come to this hotel and feel at home. I especially love the hotel manager, Yasmin. any of your request, desire, request will be fulfilled, and in a short time. In general professionalism in all respects of all staff. This is a small Paradise. I want to go back there again and again! I love you!!🖤