On the positive side: Congrats to their super attentive staff at front desk, easy to walk from here to all major spots in downtown like The Cathedral , Exedra, Government Houses, "El Parian", Food market Morelos, and Zaragoza plaza. Price is cheaper if you take a package before Saint Marcos' National Fair or low season.

I really can't rate it as a 4 star hotel... Rooms are somehow different of what you see on their website and booking.com, there is no mini bar at all, most of the furniture looks weary and modified, no parking lot... you need to walk 2 blocks to get to Madero Parking building, and during week days it's closed at 11pm so be careful, or you will pay around 200 MXN to stay the night at that parking lot behind Las Antorchas Restaurant... During the first days, having breakfast was a nightmare... I don't like to be a classist/racist persona but some of the guests that were here during Holy Week were quite noisy, rude and hoarded a lot of food that many times was wasted, so at 9-10am you won't find anything to eat literally...

# 1 : The staff . They were so helpful in every respect. My room was on the 7th floor which I requested but little did I know that that floor has the poorest internet connection. I asked to see if I can change room and the lady at the reception gave me another room on the 3rd floor which has few complaints about internet connection/reception. That room was a little dark because it faced a shaft . She then offered us a room that faced the street . It was great. We loved the view and the view over the busy streets. Also the chambermaid found an extra luggage rack. The suggestion of restaurant by the staff to “Restaurante Antorcha “ was an excellent and so good that we went there a second time. # 2 : The location. You can’t beat that. The hotel is next to Plaza de Armas, the geographical center of town. # 3: The shower-fast , strong and hot. #4 : The internet. Worked great. #5 : The room : quite spacious. We didn’t feel cramp. #6 : Breakfast : The only regret is that we have to leave for the airport and missed one breakfast. The breakfast is buffet style and very good. #7 : I like the daily house keeping. #8 : The gym which we used every day and there were no one there. The equipments functioned well. Overall 10, A,

The followings are very minor and shouldn’t be considered an impediment for staying at this hotel. Only 1 elevator for 6 floors ( # 7 but # 1 is the ground floor ) . The wait for elevator wasn’t long as there were few guests. The carpet needed vacuum but it didn’t bother us. The following again is not an issue. The street in front is paved with stone/brick. Cars went by day and night but the low drone, rumble noise but it didn’t affect my sleep at all. It was soothing in fact. If you can’t sleep with any noise, then request a room that faces the inside shaft or higher floor.

Breakfast, room and location, also the business center was very helpful to get me the boarding pass on the way back home, we've been staying in this hotel since 2012 and it's a nice place

nothing really, everything was according with expectations, we've been there before and we're planning to come back in the future, keep the good work!

Room was LARGE and very comfortable. The room had extra amenities like a coat hanger, spacious storage for clothing, etc. Excellent location right downtown which is a huge plus when visiting that area. Having the breakfast in the rate was also very convenient to quickly grab something to eat in the morning. There is a well known restaurant next to the hotel (Sanborns) as an option too for more food options (of course not included).

The provided WiFi was adequate, however slower than what I am used to. Having business meetings via Zoom was a challenge.

A nice old style hotel very close to the main plaza of Aguascalientes. Breakfast was satisfying and the room spacious and comfortable. They also let me store my luggage for a few hours after check out.

Some things are a bit worn out in the room but everything is functional.

Location for Christmas season. Valet parking was great. Well maintained property. Comfy pillows.

Carpets a little worn in room and hallways. Remote control broken battery cover. Held together with black electrical tape, but functional at least.

Have stayed here a few times- there’s no reason to stay anywhere else. Price was good. Staff friendly, attentive, accommodating. Location is fabulous. Breakfast was very good. Love having a coffeemaker in the room.

The carpet could use replacement. It’s kind of crumpled in places and you can stumble. It would be nice to have a mini fridge & a microwave, because we were there a week, but not having those wouldn’t affect my decision to stay there again.

The most I Like was the location near the plaza and San Marcos Jardín about 1km.We could get everything Just across the street;cafés,restaurants,etc.Location unbeatable.Beds were comfortable and shower pressure good and hotwater,fridge and coffee maker a plus.

Price a bit high,I guess because San Marcos Feria.Rooms look old and dark,carpet looks make room old.

I love Hotel Francia. This is my second time staying there. Rooms are clean and the staff is so nice and friendly. I felt very comfortable at all times . I really like that the hotel is centrally located and close to everything.

There was. I thing that I didn’t like.

the location is great, the hotel is in the heart of Aguascalientes.

Breakfast was really very poor. also there is no parking lot, but there are parking attendants who take your car to a parking lot and bring it back when you request it. but you have to wait least 20 minutes for your car.