Location is great, has private parking, super nice staff, good restaurant, spacious rooms, ours on the 3rd floor had a lot of sun and great view, bar with activities (like karaoke), indoor pool and sauna.

You can only stay 1 hour in the pool and need to book it. Even though it may be upsetting, it's understandable to make sure every guest has the opportunity to use it without being crowded all the time. Our room was on the 3rd floor, and the noise from the AC or the pool machines (unsure what machines it was coming from), was terrible. Couldn't fall asleep, and then at some point at late hours it stopped but then started again at dawn. Blackouts also did not completely close so we couldn't block the light from coming through the windows, and the room was very luminous!

Amazing and well designed/managed property, on-site free parking, cozy common spaces, spacious room with all of the needed amenities and stunning bathroom, limited but tasty breakfast, sensational indoor pool, spa/massage options at reasonable price points, very pleasant staff members, great location in the middle of SdE

Twin beds merged into one, small room’s window with obstructed view

Friendly and attentive staff. The entire hotel is clean, in good condition and well maintained. Good location for exploring the rest of Serra de Estrela as it saves you at least an hour’s worth of travel every day compared to towns in the valley. Restaurant has a large enough menu to try something different every evening and all is delicious. On a rainy day I just relaxed in the spa (sauna and small swimming pool)

The room was really clean and the service very caring and professional. The restaurant serves good quality food. The breakfast was with lots of homemade products, you have to ask for ham, cheese and eggs.

If you love animals, note that Sabugeiro (the city) is a rural dog breeding town.... you will see puppy in cages to sell on the road. I personally would have chosen another location if i had known. But nothing bad against the hotel.

Excellent room, spa service, delicious restaurant both for breakfest and dinner, staff very polite, the spa massage was wonderful i extremely recommend with a bonus for enjoying a sauna and salt water pool.

About the hotel no negative points at all but the location (not the hotel fault of course) is not really situated inside serra da estrela better part, the nearest interesting place to eat and have a drink is around 30km away, which also barely have options,driving in a dangerous road not really the best condition to enjoy a drink at night, ive been in september and Serra da Estrela is kind a disappointment as lack of interesting activities and the village of the hotel have literally nothing around when i imagined the place had a ski station vibes.

The breakfast was really good, with a wide selection of very tasty local products. The hotel room was quite spacious with a comfortable bed, it was clean and very nicely decorated. The indoor pool and spa area was nice too. The staff was very accommodating and helpful.

There was nothing that we thought could have been better.

Location was perfect. The hotel is clean, has very friendly staff and had an extensive breakfast that we all enjoyed.

This hotel is a hidden gem in the serra da estrela region! I was impressed by their cleaning standards and the quietness of the place. It was super cozy and comfortable too. The food in the restaurant was outstanding. Breakfast was also great.

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The hotel was clean and comfortable and the staff worked hard to answer all our questions about the region. Perfect for exploring Serra da Estrela Natural Park. In particular, Paula was very helpful in securing a time slot for the spa for the evening we wanted to use the pool. The restaurant staff was very nice as well and the meals exceeded our expectations.

I have no complaints, it was a very good choice for a mountain stay.

Booked the hotel for honeymoon, was upgraded on arrival. Staff very polite and helpful, big room, clean and with a lot of windows towards the mountain, excellent breakfast, Spa very good. Definitely will return.