Great facilities, lovely views, great option for kids. Good staff at reception, and restaurant. Good location.

Food. We have booked full-board, but unfortunately we didn’t‘t enjoy meals. Vegetables were very old and chewy. The cornflakes were sticking to the bowl since day 1 to the day we left it was never changed. The yogurts were in open bowls which doesn’t seem hygienic. Not many options for non pork eaters, especially at breakfast. Food’s flavour was bland and most dishes repeated each day. Dishes and cutlery at the restaurant were not cleaned well. Room cleaning. The room was well cleaned as we checked in, but later on sometimes room was left dirtier than before, and sometimes was it good, it seems that is dependent on the responsible cleaning staff each day, which is not good, because it should be the same according to particular standards.

The friendliness of the staff. Easy to park. The size of our room. The Public areas.

Having to walk so far to get to lifts. Being a Fibro sufferer it could be a bit daunting when having to go back to the room. However it was no fault of Hotel as I had not made my condition known to them. The only issue we had was the room housekeeping. When our room got cleaned, they took our cups and saucers away, but never left any clean ones. We also never got any clean glasses in the bathroom. we had the same ones for the duration of our stay. It was nothing major.

The hotel is located across from the beach and is next to lots of bars, restaurants & shops. The staff were very courteous & polite. Check in was straight forward. Although we would have preferred a seaview / pool Veiw ( none available) we were given room 716 which was on the 7 th floor on a corner which gave us a little Veiw of the sea from two angles so that was appreciated. The ladies that made the omelettes were fabulous and the omelettes were freshly cooked, hot & delicious. We didn’t use the pool or the pool area or hotel bars as it was too croweded.

The pool area was crowded with sunloungers literally side by side which spoilt the beautiful outside view ….. and due to the number of guests staying at the hotel there were no loungers available……the dining room was over crowded both at breakfast & dinner which made it uncomfortable to dine. We paid 22 euros each for dinner but as with breakfast some of the food was just like warm. Basically for us this time of year is a time to avoid.

location

stayed there a lot but the bedroom was not very clean ants on bathroom floor hair in sink dirty table on balcony plus all white paint all over the balcony floor

It is one of the best hotel stays we have ever experienced. We would have loved to have stayed much longer, but un- surprisingly, there were no vacancies. The rooms are very comfortable and clean with lovely views of the sea. The restaurant was a pleasure to use, well laid out cosy, and welcoming. The variety of food was perfect, and everything looked mouthwateringly good. quality was excellent; it was very enjoyable. All of the hotel staff we encountered were very friendly and helpful. As we're the quests staying at the hotel. There are numerous very pleasant and very comfortable seating areas inside. Ideal for relaxing with a drink after a lovely evening walk along the paseo. Outside, too, there are plenty of seating areas and, of course, lounging for the pools. The location was perfect. We are looking forward to a return visit very soon.

Nothing!

The location was exceptional and is beach front with immediate access to a very long beach front cycle and walking path. Food was always good and covers a standard set of dishes with daily varieties. Rooms are spacious and were cleaned daily. Pool and surrounds were well maintained and managed. While the venue was exceptional I wanted to call out the people who really made this special. Robby and his "automacion" team who made the daily activities amazing. Daniel running the bar. Louis and Gustavo who managed the pool area and kept everyone safe.

For a very rare occurrence there is nothing i didn't like. This venue did indeed tick all the boxes

Restaurant was very good, great service from the staff. Our room, a family room was excellent. Nice bathroom / shower, comfortable beds. Lunch and dinner were excellent, with a nice choice of dishes. Hotel was in a great location, offering easy access to the promenade. We took a nice walk along from the hotel to the port and castle, about 2 miles and it was lovely. We stayed full board, but ventured out to some very local bars, less than a minute from the hotel, who were friendly and welcoming.

The area further along the front, were the new hotels were was very run down. We walked along the seafront then back to the hotel via the streets. Such a shame as the area from the hotel along to the port, and old town Roquetus was lovely.

Room was very nice, cleaned everyday all staff very pleasant. Restaurant was all in all the same as any other when on a half board or all inclusive stay, everyone rushing in and no sort of order, but a good selection of food.

REDICULOUS loud music played at pool side every evening. There was no entertainment when we went into the bar just 2 big TV screens with different football matches on. Food not very hot and cold plates with warm food didn’t help.

The location was great, close to bars, restaurants, shops and the beach. The room was spacious, the staff very helpful. The breakfast was very good with a large selection of different food to choose from.

One of the lifts was out of service, we had to walk down 6 flights of stairs every morning because the other lifts were so busy. The sun loungers are too close together to cater for so many guests.

The staff were accommodating, the food was varied, the location.

The food could be hotter, there are surely in this day and age better hotplates to keep it hotter for longer. Entertainment in the evenings could be alot better, there are some good acts around the areas and not all that expensive. Less variety could mean better quality. Saying all the above 4th time at the hotel and will be back