The location is good, near 7-eleven, mini supermarket, local food stores, bus stop and mtr transportation. The room is big with the enough space for 4 persons with individual power sockets at bed. The room and the facility are what we see in the hotel website which are very good. Our room was cleaned by the hotel housekeeper everyday. The A21 bus from Hongkong Aireport will stop by near the hotel, just 100m.

Just only very small point, the door that we had to open after we walked out from the elevator is a bit heavy. Another if you plan to take a bus A21 to Hongkong Airport, you need to walk about 750m from the hotel.

The location is fantastic, very near to Fa Yuen Kai, good for shopping. A lot of food around the hotel, walking distance to Mongkok. Hotel staff very helpful n polite. This time, they even upgraded me to a room wth 4 beds n 2 toilets even though there r only 2 of us. Bus A21 from airport brings u to Metropark Mongkok which is just in front of Le Prabelle hotel. There is also direct bus across the hotel to Macau, very convenient!!

None

A room that can fit 4 adults and has 2 toilets. The location is very good, just a few minutes walk from Prince Edward MTR Station, less than a 10 minute walk from the Flower market, Goldfish market, Fa Yuen Street market and central Mong Kok. There lots of amenities (convenience stores, supermarkets, restaurants, drugstores next to/around the hotel area.

The room only had 1 chair, guest would need to sit on the high beds as space underneath were for your suitcase. Reception is not on the ground floor but on the 7th floor, although it is a small hotel there are only 2 lifts which is quite small (maximum fit 2 people with 2 large suitcases). No taxi stand outside the hotel, due to the coach stop that travel to/from China and Macau.

1. Good location near Prince Edward MTR Station and walking distance to a number of good eating places 2. Good shower with consistent heat and strong water power 3. Daily refill of bottled water 4. Good housekeeping. Takes initiative to check if anyone was in and do housekeeping when they are not in and forgot to hang the tag to housekeep the room 5. Checking in and out was very smooth

1. Small double bed and not enough space to sleep on. Should just eliminate this option and have 2 single beds instead 2. No cabinet to hang clothes 3. Weak wifi. At times have to switch off my mobile to reset to get wifi signal again 4. Small hotel room so no baggage stand to put the luggages and had to put them on the floor 5. The bed was comfortable though a bit high for people who are petite like my wife

Location was convenient. The room was big given the Hong Kong standard where it usually was small.

There was noise from the elevator the whole night. It's not loud but could wake you up if you are a light sleeper. The hotel could improve but using a sound proof door. Everything else was perfect.

Loved the location of the hotel! It’s just a 1-minute walk from the bus station (A21 from the airport) and 2 minutes from Prince Edward metro station. Plus, the direct bus to Macau is only 2 minutes away. The staff were welcoming, friendly, and professional, and the daily cleaning service was great.

I found the refundable deposit of HKD 1,000 inconvenient and unnecessary. The bed mattress was too firm for my preference, and the room was quite small, with the bathroom sink oddly located in the hallway.

It's close to prince edward station exit c2. There is a big sign for the hotel. The room is great and big for hongkong. The room even has a clothes line for you to dry clothes. The staff is thoughtful and replenished water bottles even though i drank the initial bottles. The receptionists are nice too! Clear instructions in the room as well! My view from the 22nd story is great too!

Nothing much. Just note that there is a deposit of 1000hkd to pay when you get there. They only accept credit and cash so make sure you have options when you get there. There are money changers nearby if you lack cash.

Just staid there for a whole month. Location: 4 Subway lines in walking distance (2/8, 1, 4, 7) 2 of those reachable via elevator to hotel basement SEG Center is across the road Facilities: Fitness room (F36) Enjoy the treadmill views, they are great! Be aware, free weights are lacking. 2 high quality, full featured towers make up well. Washing machine on the terrace (F31). Everything required is there for free. Staff: Many speak fluent English. this is a rarity in Shenzhen. Super helpful and friendly. Special tanks to Johnathan the general Manager. WIFI: Hotel has a great internet connection for free. Still you will require VPN for "western" Services. This is a general limitation that applies to ALL Hotels in Shenzhen. There are no more exceptions from the "big firewall". Rooms: Clean, great pillows and matraces If you can grab a high floor do it, the views are great. King rooms do have better views than twin rooms.

Kudos to the team of housekeepers who keep the room clean, neat and tidy daily and replenishment of basic amenties. Front desk staff and security at ground level are friendly and courteous. No hassle check-in. Conveniently located near MTR, eateries, 7/11 store, octopus card operated laundrette, shopping malls, cross boundary express bus station, access from and to airport via A21 and E21 public transport etc. Still maintaining the same Le Prabelle's standard as in my first stay in the hotel in Mar 2019.

Need to display an emergency exit route map and instructions at all lift lobbies.

Location is convenient, very near to mtr station and many places to have meals nearby. A 7-Eleven and minimart around the vicinity is also a plus. Our room with 4 beds and a second washroom is spacious, and the beds are comfortable to sleep in. Hotel lobby staff at the ground floor never fails to help open the glass doors for us hotel guests and greet us amicably. Hotel receptionists at the checkin checkout counter are also polite and helpful. Appreciate!

The hotel reception area on Level 7 is a bit small, not enough seats when many guests are present all at once. The movement of the lift can be rather noisy. Too bad the hotel does not include a gym.