You know when you are planning a trip as you go and not sure where you're going to land or the hotel you'll have to settle for because it's last minute. That was me this trip. I arrived into town later in the evening and this was one of the properties that was left. I was only a couple block away so booked it. I arrived and the gentleman that checked in in was absolutely fantastic. Just an extremely nice guy, personable, and fun to talk to. It wasn't a "card and license, here's your room key" interaction. He answered a couple questions and directed me to my room. The room was absolutely fantastic! I'm not just saying that. I really liked the room. Spacious, comy, everything was clean. The bed is hands down one of the most comfortable hotel beds I have stayed in. In most hotels I toss and turn some throughout the night. Not so here. The bathroom was extremely clean and unlike some hotels there was true water pressure coming out of the shower. Frequent travelers know what I mean here. Breakfast was very good. A good assortment, even fresh fruit and a couple to go items to well if needed. The lady refilling everything and keeping things fresh was an absolute joy to talk to as well. I'm not adding extra superlatives for no reason. This is a fantastic hotel and when I am in the area again this will be the first place I check to see if they have a room available.

When I checked in with my parties Mike was exceptional he was very patient, understand and very knowledgeable. I recommend this establishment to my friend and family. House keepers where so generous and I could tell they took pride in there jobs and front desk personnel was awesome they kept a smile on there faces very hospitality thanks for making our stay perfect.

They kitchen person had a really bad attitude never smiled and I feel if your gonna work in customer service do ur job. But overall breakfast was ok.

The staff was always friendly. I also liked the variety of breakfast food offered, including fresh fruit, muffins, yogurt, waffles, coffee, water, etc.

I was confused by television and limited cable channels offered. You may want to place a guide to available channels in each room. Although what made up for that was the opportunity to watch the Olympic coverage. This was very enjoyable. Everything else was satisfactory.

Very good Breakfast. Lots of options. Clean, large, nice, open seating area for breakfast and for sitting around the lobby fireplace. Staff was friendly and accommodating. Good location close to downtown and other shopping areas. Very nice, large suite with kitchen, living room area and separate bedroom.

Pool was closed for maintenance. No big deal breaker for us. Seems to happen more often than not where ever we stay!

Breakfast was standard, Same breakfast was provided at a previous motel we stayed at. Liked that breakfast was provided as part of your service. Liked King sized bed and large microwave oven and large fridge. Lots of linen, enough for two days. Liked that the walk to the Convention Center was only a short distance away and was an easy walk. Quiet room and comfortable. Liked the comfort of sitting at a table and having chairs.

TV in living-couch area of room was low to the ground and smallish. Privacy curtain next to window had only 1/2 of the curtain hung, therefore used the solid curtains for privacy. Pool and hot tub enjoyable but water was too cool. Couch is starting to show it's age.

Suite was awesome except for sofa bed- had to get a clean mattress cover as hair on one on it. Stain on mattress on sofa bed. Frame broken sloped downward at head of bed. Informed desk and they said clean mattress pad and said suites slowly getting new sofa beds etc but due to lack of storage only s few rooms at a time being done. He did offer to change our room but we doubled up on sheets etc on mattress

Above

Location: perfect; easy access on/ off propert to attend a variety activities. Good bar and grills within walking distance.

Our room was 48 degrees and windows open. We checked in around 5 pm. It took most of the early evening to warm up. I had to dit in the lounge to warm up or even stand in the hallway. I understand a 69-65 degree temp in the room BUT NOT 48.

The gal working the front desk upon checkin and over night was fantastic very kind and very helpful. The room we stayed in was exactly as described and it was comfortable and clean The pool and spa was nice to use and the breakfast was great. I will definitely stay again

The cost of the snacks in the little convenience store was a bit expensive and it would’ve been nice if there were vending machines on the 3rd floor so we didn’t have to feel like we were being a bother by having front desk help us. She was fantastic don’t get me wrong there Just would’ve been more convenient for us if there were vending machines on each floor

The breakfast was great! Lots of options, but they kept running out of food. The suite was very nice and very clean.

The Wi-Fi was slow and glitchy, going in and out. I never did get it to work on my phone. At check-in, the computer was very slow. I told them I had a dog. After check-in, when we brought in the dog, they claimed I never told them, and I had to pay an extra fee. That took even more time.

Would consider it more of an apartment. Bedroom was separate, comfy couch, tv in both living room and bedroom. Apartment size kitchen and fridge. Location was great as was the breakfast lots of choices.

Minor complaint was road noise, but I played some sleep sounds on my phone and went right to sleep. Bed was a little hard for our taste.