everything about the property was fantastic, the staff in the cafe where you go for breakfast tried to charge for the breakfast items in the voucher, then were very rude when challenged on this. this has nothing to do with the property as they were great, only the staff where you got the breakfast

The location was excellent, once we figured out how to get into the room! The price was amazing.

We didn't have clear instructions as to how to get into the building (and our room) after hours. I didn't know it would come via whatsapp (until the next day when i discovered the message accidentally.) I was ready to find a hotel at 11 pm but finally got into the unit after a prayer or two! After that it was great.

best customer service! AC worked well; bathroom decent size; close to the sea viewing location and walking distance to the port ; local restaurants and supermarket right outside the property; very reasonable price

elevator very tiny but can’t be helped

We were a little disconcerted when we went through the heavy front door of the building, not being used to Napoli architecture. (We should have looked at the doorbell unit to the right, where the flat numbers were located, as the door was open and arrived at night) However, when we reached the 3rd floor. We were welcomed by the kind and simply marvellous Nadya. THEN we entered Naples best kept little secret ! The Santa Lucia apartments are amazing. The rooms were spacious, well appointed and clean. Located in the best part of Naples and easy access to everything.

The shower could do with a bleach around the bottom of the doors. Minor thing...

The room was clean and had everything you needed, plenty of towels. Extra cushions, toothbrushes and toothpaste and small bottles of shower jell supplied. Bed was comfortable. And had a small kitchenette in the room as well ,air conditioning worked, Nadia our host was adorable, welcoming and very helpful.

The only thing that was a little hitch was that it was on a main road so was a little noisy. But we still slept well

Great space with a fine sized bedroom and good sized living room with couches and tables that allowed you space to relax and enjoy the stay. We did not use the fridge or mini kitchen facilities as we had a short stay only but you could easily have stayed there a few days. It was great having a good number of local restaurants and cafes on the same street to eat locally and not to have to travel in the evening time.

Shower was ok but could be upgraded.

The location was amazing, walking distance 100m to the ocean and about 15 minutes to Quatieri Spagnioli and the centre. The welcome was very nice and the rooms are very clean and the service/cleaning per day perfect. New towles every day etc. If we had questions or needed information about something, the lady who works there, I think her name is Nadia always helped us.

There were only two things. For one if I had been travelling alone and not with my Italian friend the communication probably would have been difficult. And the air conditioning in the room was very noisy so we couldn't keep it on during the night. So it was a little hot.

Location was excellent - great access to major sites - Piazza Plebiscito, Via Toledo, Spaccanapoli, Funicular to Castello St Elmo all very accessible

Not so much did not like, but while we appreciated the supplied breakfast vouchers they did not really work for early starts such as trip to Pompeii. Kitchenette provided was not really functional either.

We liked the location first, possibly the best neighborhood in Naples, the rooms were nice and clean with air conditioning. We enjoyed also evenings walking by the seashore, very safe and nice experience!

We liked everything

Great view from the room. Everything is clean. Neighborhood is really nice

Taking public transportation isn’t the easiest but the serenity of the neighborhood definitely makes up for it